SafeAre people protected from abuse and avoidable harm?72%Good
See the breakdownHide the breakdown1 of 8 below good
Infection prevention and controlSome shortfalls
Involving people to manage risksGood
Learning cultureGood
Medicines optimisationGood
Safe and effective staffingGood
Safe environmentsGood
Safe systems, pathways and transitionsGood
SafeguardingGood
EffectiveDoes care achieve good outcomes and a good quality of life?71%Good
See the breakdownHide the breakdown1 of 6 below good
Monitoring and improving outcomesSome shortfalls
Assessing needsGood
Consent to care and treatmentGood
Delivering evidence-based care and treatmentGood
How staff, teams and services work togetherGood
Supporting people to live healthier livesGood
CaringAre staff kind, compassionate and respectful?75%Good
See the breakdownHide the breakdownAll 5 good
Independence, choice and controlGood
Kindness, compassion and dignityGood
Responding to people's immediate needsGood
Treating people as individualsGood
Workforce wellbeing and enablementGood
ResponsiveAre services organised to meet people's needs?75%Good
See the breakdownHide the breakdownAll 7 good
Care provision, integration and continuityGood
Equity in accessGood
Equity in experiences and outcomesGood
Listening to and involving peopleGood
Person-centred careGood
Planning for the futureGood
Providing InformationGood
Well-ledIs the home well managed, with a culture of high-quality care?75%Good
See the breakdownHide the breakdown1 of 7 below good
Governance, management and sustainabilitySome shortfalls
Capable, compassionate and inclusive leadersGood
Freedom to speak upGood
Learning, improvement and innovationGood
Shared direction and cultureGood
Workforce equality, diversity and inclusionGood
Partnerships and communitiesExceptional
Percentages are CQC scores from its newer way of assessing homes. ?
CQC scored 33 standards: 29 good, 1 exceptional, 3 below good. Use “See the breakdown” on each key question for its standards. ?
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Hallmark Midford Manor Luxury Care Home is in the Good tier ?, with 33 other homes in Bath and North East Somerset.
86% of rated homes here are Good or Outstanding (England: 82%).
Hallmark Midford Manor Luxury Care Home is a 80-bed nursing home in Bath, Bath and North East Somerset, run by Hallmark Care Homes (Midford Manor) Limited. It is registered to care for older people, people with dementia, younger adults, people with a physical disability and people with a sensory impairment. Most homes in Bath and North East Somerset are smaller: the median there is 31 beds.
33 other homes in Bath and North East Somerset share its tier, “Good”. Of the 5 closest rated homes, none is rated above it.
Its CQC rating, from November 2025, is Good across the board: overall and for every key question. The typical rating in Bath and North East Somerset is about 3 years old, so this one is fairly recent. Of the 33 standards CQC scored, 3 fell below good. The lowest was “monitoring and improving outcomes” (some shortfalls).
