SafeAre people protected from abuse and avoidable harm?75%Good
See the breakdownHide the breakdownAll 8 good
Infection prevention and controlGood
Involving people to manage risksGood
Learning cultureGood
Medicines optimisationGood
Safe and effective staffingGood
Safe environmentsGood
Safe systems, pathways and transitionsGood
SafeguardingGood
EffectiveDoes care achieve good outcomes and a good quality of life?75%Good
See the breakdownHide the breakdownAll 6 good
Assessing needsGood
Consent to care and treatmentGood
Delivering evidence-based care and treatmentGood
How staff, teams and services work togetherGood
Monitoring and improving outcomesGood
Supporting people to live healthier livesGood
CaringAre staff kind, compassionate and respectful?75%Good
See the breakdownHide the breakdownAll 5 good
Independence, choice and controlGood
Kindness, compassion and dignityGood
Responding to people's immediate needsGood
Treating people as individualsGood
Workforce wellbeing and enablementGood
ResponsiveAre services organised to meet people's needs?75%Good
See the breakdownHide the breakdown2 of 7 exceptional
Care provision, integration and continuityGood
Equity in experiences and outcomesGood
Listening to and involving peopleGood
Person-centred careGood
Providing InformationGood
Equity in accessExceptional
Planning for the futureExceptional
Well-ledIs the home well managed, with a culture of high-quality care?79%Good
See the breakdownHide the breakdown1 of 7 exceptional
Capable, compassionate and inclusive leadersGood
Freedom to speak upGood
Governance, management and sustainabilityGood
Partnerships and communitiesGood
Shared direction and cultureGood
Workforce equality, diversity and inclusionGood
Learning, improvement and innovationExceptional
Percentages are CQC scores from its newer way of assessing homes. ?
CQC scored 33 standards: 30 good, 3 exceptional. Use “See the breakdown” on each key question for its standards. ?
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Hallmark Willingdon Park Manor Luxury Care Home is in the Good tier ?, with 167 other homes in East Sussex.
85% of rated homes here are Good or Outstanding (England: 82%).
What the data says about Hallmark Willingdon Park Manor Luxury Care Home
Hallmark Willingdon Park Manor Luxury Care Home is one of 281 care homes in East Sussex: a 85-bed nursing home in Eastbourne, run by Hallmark Care Homes (Willingdon Park Manor) Limited. CQC registers it to look after older people, people with dementia, younger adults, people with a physical disability and people with a sensory impairment. That is larger than most homes in East Sussex, where the typical home has 24 beds.
In July 2026, CQC gave it Good overall, and Good for each of the five key questions too. The typical rating in East Sussex is about 4 years old, so this one is fairly recent. None of its 33 scored standards was below good, and 3 were exceptional.
In East Sussex, 85% of rated care homes are Good or Outstanding (England 82%). Its kitchen was rated 5 for food hygiene in November 2025. That is true of 90% of homes in East Sussex. None of the 6 nearest rated homes has a higher rating.
