SafeAre people protected from abuse and avoidable harm?53%Requires improvement
See the breakdownHide the breakdown6 of 8 below good
Safe and effective staffingSignificant shortfalls
Involving people to manage risksSome shortfalls
Learning cultureSome shortfalls
Medicines optimisationSome shortfalls
Safe systems, pathways and transitionsSome shortfalls
SafeguardingSome shortfalls
Infection prevention and controlGood
Safe environmentsGood
EffectiveDoes care achieve good outcomes and a good quality of life?54%Requires improvement
See the breakdownHide the breakdown5 of 6 below good
Assessing needsSome shortfalls
Delivering evidence-based care and treatmentSome shortfalls
How staff, teams and services work togetherSome shortfalls
Monitoring and improving outcomesSome shortfalls
Supporting people to live healthier livesSome shortfalls
Consent to care and treatmentGood
CaringAre staff kind, compassionate and respectful?65%Good
See the breakdownHide the breakdown2 of 5 below good
Independence, choice and controlSome shortfalls
Responding to people's immediate needsSome shortfalls
Kindness, compassion and dignityGood
Treating people as individualsGood
Workforce wellbeing and enablementGood
ResponsiveAre services organised to meet people's needs?54%Requires improvement
See the breakdownHide the breakdown6 of 7 below good
Equity in accessSome shortfalls
Equity in experiences and outcomesSome shortfalls
Listening to and involving peopleSome shortfalls
Person-centred careSome shortfalls
Planning for the futureSome shortfalls
Providing InformationSome shortfalls
Care provision, integration and continuityGood
Well-ledIs the home well managed, with a culture of high-quality care?50%Requires improvement
See the breakdownHide the breakdown6 of 7 below good
Governance, management and sustainabilitySignificant shortfalls
Capable, compassionate and inclusive leadersSome shortfalls
Freedom to speak upSome shortfalls
Learning, improvement and innovationSome shortfalls
Shared direction and cultureSome shortfalls
Workforce equality, diversity and inclusionSome shortfalls
Partnerships and communitiesGood
Percentages are CQC scores from its newer way of assessing homes. ?
CQC scored 33 standards: 8 good, 25 below good. Use “See the breakdown” on each key question for its standards. ?
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Hartford Court is in the Requires improvement tier ?, with 7 other homes in Portsmouth.
72% of rated homes here are Good or Outstanding (England: 82%).
Hartford Court is a 60-bed residential care home in Portsmouth, run by Hartford Care (4) Limited. Its CQC registration covers older people, people with dementia, younger adults, people with a physical disability, people with mental health needs and people with a sensory impairment. The typical home in Portsmouth has 30 beds, so this one is bigger than average.
The kitchen has a food hygiene rating of 5 (very good), from April 2026. 83% of homes in Portsmouth also score 5. In Portsmouth, 72% of rated care homes are Good or Outstanding (England 82%). Harry Sotnick House, 0.7 km away, is the closest home rated Good.
CQC's latest rating, from July 2026, is Requires improvement overall. Safe, effective, responsive and well-led were also Requires improvement. CQC rated caring as Good. That is down from Good in March 2018. Ratings in Portsmouth are typically about 5 years old, which makes this one newer than most. Of the 33 standards CQC scored, 25 fell below good. The lowest was “safe and effective staffing” (significant shortfalls).
