SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?★Outstanding
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Hartwood House is in the Good, with Outstanding areas tier ?, with 29 other homes in Hampshire.
85% of rated homes here are Good or Outstanding (England: 82%).
Hartwood House is a 50-bed residential care home in Lyndhurst, Hampshire, run by Hartwood Care Limited. CQC registers it to look after older people, people with dementia and younger adults. Most homes in Hampshire are smaller: the median there is 25 beds.
CQC's latest rating, from June 2022, is Good overall. Safe, effective, caring and well-led were also Good. For responsive, the rating was Outstanding. Its rating before that, in April 2018, was the same.
None of the 6 nearest rated homes has a higher rating. 29 other homes in Hampshire share its tier, “Good, with Outstanding areas”. Its kitchen was rated 5 for food hygiene in June 2026. That is true of 84% of homes in Hampshire.
