SafeAre people protected from abuse and avoidable harm?78%Good
See the breakdownHide the breakdown1 of 8 exceptional
Infection prevention and controlGood
Learning cultureGood
Medicines optimisationGood
Safe and effective staffingGood
Safe environmentsGood
Safe systems, pathways and transitionsGood
SafeguardingGood
Involving people to manage risksExceptional
EffectiveDoes care achieve good outcomes and a good quality of life?92%★Outstanding
See the breakdownHide the breakdown4 of 6 exceptional
Consent to care and treatmentGood
How staff, teams and services work togetherGood
Assessing needsExceptional
Delivering evidence-based care and treatmentExceptional
Monitoring and improving outcomesExceptional
Supporting people to live healthier livesExceptional
CaringAre staff kind, compassionate and respectful?90%★Outstanding
See the breakdownHide the breakdown3 of 5 exceptional
Responding to people's immediate needsGood
Workforce wellbeing and enablementGood
Independence, choice and controlExceptional
Kindness, compassion and dignityExceptional
Treating people as individualsExceptional
ResponsiveAre services organised to meet people's needs?75%Good
See the breakdownHide the breakdownAll 7 good
Care provision, integration and continuityGood
Equity in accessGood
Equity in experiences and outcomesGood
Listening to and involving peopleGood
Person-centred careGood
Planning for the futureGood
Providing InformationGood
Well-ledIs the home well managed, with a culture of high-quality care?89%★Outstanding
See the breakdownHide the breakdown4 of 7 exceptional
Freedom to speak upGood
Partnerships and communitiesGood
Workforce equality, diversity and inclusionGood
Capable, compassionate and inclusive leadersExceptional
Governance, management and sustainabilityExceptional
Learning, improvement and innovationExceptional
Shared direction and cultureExceptional
Percentages are CQC scores from its newer way of assessing homes. ?
CQC scored 33 standards: 21 good, 12 exceptional. Use “See the breakdown” on each key question for its standards. ?
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Hatzfeld Care Limited runs Hatzfeld House, a residential care home in Mansfield, Nottinghamshire with room for 42 residents. Its CQC registration covers older people, people with dementia, younger adults, people with a physical disability, people with a learning disability or autism, people with mental health needs, people with a sensory impairment and people who use drugs or alcohol. That is larger than most homes in Nottinghamshire, where the typical home has 26 beds.
The current CQC rating is Outstanding, published in January 2026. Effective, caring and well-led were also Outstanding. For safe and responsive, the rating was Good. Before that, in December 2019, it was rated Good. The typical rating in Nottinghamshire is about 4 years old, so this one is fairly recent. CQC scored 33 standards: 12 exceptional and the rest good.
Its kitchen was rated 5 for food hygiene in May 2025. That is true of 89% of homes in Nottinghamshire. In Nottinghamshire, 85% of rated care homes are Good or Outstanding (England 82%). It is one of 7 homes run by Hatzfeld Care Limited. 7 of those with a rating are Good or Outstanding. None of the 6 nearest homes is rated Outstanding.
