Requires improvementSafe: Requires improvementEffective: Requires improvementCaring: GoodResponsive: GoodWell-led: Requires improvementRated 1 year ago↓ Down from Good
SafeAre people protected from abuse and avoidable harm?59%Requires improvement
See the breakdownHide the breakdown4 of 8 below good
SafeguardingSignificant shortfalls
Infection prevention and controlSome shortfalls
Learning cultureSome shortfalls
Safe environmentsSome shortfalls
Involving people to manage risksGood
Medicines optimisationGood
Safe and effective staffingGood
Safe systems, pathways and transitionsGood
EffectiveDoes care achieve good outcomes and a good quality of life?62%Requires improvement
See the breakdownHide the breakdown1 of 6 below good
Consent to care and treatmentSignificant shortfalls
Assessing needsGood
Delivering evidence-based care and treatmentGood
How staff, teams and services work togetherGood
Monitoring and improving outcomesGood
Supporting people to live healthier livesGood
CaringAre staff kind, compassionate and respectful?65%Good
See the breakdownHide the breakdown2 of 5 below good
Independence, choice and controlSome shortfalls
Kindness, compassion and dignitySome shortfalls
Responding to people's immediate needsGood
Treating people as individualsGood
Workforce wellbeing and enablementGood
ResponsiveAre services organised to meet people's needs?71%Good
See the breakdownHide the breakdown1 of 7 below good
Listening to and involving peopleSome shortfalls
Care provision, integration and continuityGood
Equity in accessGood
Equity in experiences and outcomesGood
Person-centred careGood
Planning for the futureGood
Providing InformationGood
Well-ledIs the home well managed, with a culture of high-quality care?62%Requires improvement
See the breakdownHide the breakdown2 of 7 below good
Governance, management and sustainabilitySignificant shortfalls
Learning, improvement and innovationSome shortfalls
Capable, compassionate and inclusive leadersGood
Freedom to speak upGood
Partnerships and communitiesGood
Shared direction and cultureGood
Workforce equality, diversity and inclusionGood
Percentages are CQC scores from its newer way of assessing homes. ?
CQC scored 33 standards: 23 good, 10 below good. Use “See the breakdown” on each key question for its standards. ?
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Haven Nursing Home is in the Requires improvement tier ?, with 29 other homes in Warwickshire.
80% of rated homes here are Good or Outstanding (England: 82%).
Run by Central England Healthcare (Coventry) Limited, Haven Nursing Home is a nursing home in Coventry, Warwickshire with 70 registered beds. Its CQC registration covers older people, people with dementia and younger adults. That is larger than most homes in Warwickshire, where the typical home has 33 beds.
In Warwickshire, 80% of rated care homes are Good or Outstanding (England 82%). The kitchen has a food hygiene rating of 5 (very good), from October 2026. 95% of homes in Warwickshire also score 5. Hatfield House, 0.0 km away, is the closest home rated Good.
CQC last rated the home in September 2025, giving it Requires improvement overall. It was Requires improvement for safe, effective and well-led as well. For caring and responsive, the rating was Good. Its previous rating, in March 2022, was Good, so the home has slipped. The typical rating in Warwickshire is about 3 years old, so this one is fairly recent. Of the 33 standards CQC scored, 10 fell below good. The lowest was “consent to care and treatment” (significant shortfalls).
