SafeAre people protected from abuse and avoidable harm?75%Good
See the breakdownHide the breakdownAll 8 good
Infection prevention and controlGood
Involving people to manage risksGood
Learning cultureGood
Medicines optimisationGood
Safe and effective staffingGood
Safe environmentsGood
Safe systems, pathways and transitionsGood
SafeguardingGood
EffectiveDoes care achieve good outcomes and a good quality of life?75%Good
See the breakdownHide the breakdownAll 6 good
Assessing needsGood
Consent to care and treatmentGood
Delivering evidence-based care and treatmentGood
How staff, teams and services work togetherGood
Monitoring and improving outcomesGood
Supporting people to live healthier livesGood
CaringAre staff kind, compassionate and respectful?75%Good
See the breakdownHide the breakdownAll 5 good
Independence, choice and controlGood
Kindness, compassion and dignityGood
Responding to people's immediate needsGood
Treating people as individualsGood
Workforce wellbeing and enablementGood
ResponsiveAre services organised to meet people's needs?75%Good
See the breakdownHide the breakdownAll 7 good
Care provision, integration and continuityGood
Equity in accessGood
Equity in experiences and outcomesGood
Listening to and involving peopleGood
Person-centred careGood
Planning for the futureGood
Providing InformationGood
Well-ledIs the home well managed, with a culture of high-quality care?75%Good
See the breakdownHide the breakdownAll 7 good
Capable, compassionate and inclusive leadersGood
Freedom to speak upGood
Governance, management and sustainabilityGood
Learning, improvement and innovationGood
Partnerships and communitiesGood
Shared direction and cultureGood
Workforce equality, diversity and inclusionGood
Percentages are CQC scores from its newer way of assessing homes. ?
CQC scored 33 standards: 33 good. Use “See the breakdown” on each key question for its standards. ?
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Havengore House Residential Care Home is in the Good tier ?, with 60 other homes in Southend-on-Sea.
91% of rated homes here are Good or Outstanding (England: 82%).
Havengore House Residential Care Home is one of 83 care homes in Southend-on-Sea: a 31-bed residential care home in Leigh-On-Sea, run by MISTIS Ltd. CQC registers it to look after older people, people with dementia, younger adults, people with a physical disability and people with mental health needs. That is larger than most homes in Southend-on-Sea, where the typical home has 17 beds.
60 other homes in Southend-on-Sea share its tier, “Good”. The kitchen has a food hygiene rating of 5 (very good), from January 2026. 83% of homes in Southend-on-Sea also score 5. Of the 6 closest rated homes, none is rated above it.
Its CQC rating, from June 2026, is Good across the board: overall and for every key question. It was also rated Good at the inspection before, in February 2022. The typical rating in Southend-on-Sea is about 2 years old, so this one is fairly recent. CQC scored 33 standards, and every one was good.
