SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Hawthorn House is a 9-bed residential care home in York, run by Milewood Healthcare Ltd. It is registered to care for older people, younger adults and people with a learning disability or autism. That is smaller than most homes in York, where the typical home has 44 beds.
Its CQC rating, from June 2023, is Good across the board: overall and for every key question. Its previous rating, in January 2020, was Requires improvement, so the home has improved.
Its kitchen was rated 4 for food hygiene in May 2026. 63% of homes in York score the top mark of 5. Across York, 85% of rated homes are Good or Outstanding, against 82% for England. None of the 4 nearest rated homes has a higher rating. Milewood Healthcare Ltd runs 22 care homes, and 15 of the 16 rated are Good or Outstanding.
