Nursing home · Redcar and Cleveland

Hazelgrove Court Care Home

10-14 Randolph Street, Saltburn By The Sea, TS12 1LN

Requires improvement Safe: Requires improvementEffective: GoodCaring: GoodResponsive: GoodWell-led: Requires improvement Rated 1 year ago No registered manager

CQC rating

Requires improvement
Published 24 March 2025 Rated 1 year ago ?
  • SafeAre people protected from abuse and avoidable harm?59%Requires improvement
    See the breakdownHide the breakdown5 of 8 below good
    • Involving people to manage risksSome shortfalls
    • Medicines optimisationSome shortfalls
    • Safe environmentsSome shortfalls
    • Safe systems, pathways and transitionsSome shortfalls
    • SafeguardingSome shortfalls
    • Infection prevention and controlGood
    • Learning cultureGood
    • Safe and effective staffingGood
  • EffectiveDoes care achieve good outcomes and a good quality of life?75%Good
    See the breakdownHide the breakdownAll 6 good
    • Assessing needsGood
    • Consent to care and treatmentGood
    • Delivering evidence-based care and treatmentGood
    • How staff, teams and services work togetherGood
    • Monitoring and improving outcomesGood
    • Supporting people to live healthier livesGood
  • CaringAre staff kind, compassionate and respectful?70%Good
    See the breakdownHide the breakdown1 of 5 below good
    • Workforce wellbeing and enablementSome shortfalls
    • Independence, choice and controlGood
    • Kindness, compassion and dignityGood
    • Responding to people's immediate needsGood
    • Treating people as individualsGood
  • ResponsiveAre services organised to meet people's needs?71%Good
    See the breakdownHide the breakdown1 of 7 below good
    • Care provision, integration and continuitySome shortfalls
    • Equity in accessGood
    • Equity in experiences and outcomesGood
    • Listening to and involving peopleGood
    • Person-centred careGood
    • Planning for the futureGood
    • Providing InformationGood
  • Well-ledIs the home well managed, with a culture of high-quality care?61%Requires improvement
    See the breakdownHide the breakdown4 of 7 below good
    • Freedom to speak upSome shortfalls
    • Governance, management and sustainabilitySome shortfalls
    • Partnerships and communitiesSome shortfalls
    • Workforce equality, diversity and inclusionSome shortfalls
    • Capable, compassionate and inclusive leadersGood
    • Learning, improvement and innovationGood
    • Shared direction and cultureGood

Percentages are CQC scores from its newer way of assessing homes. ?

CQC scored 33 standards: 22 good, 11 below good. Use “See the breakdown” on each key question for its standards. ?

CQC's register shows no registered manager for this home. Every care home must have one. The home may be recruiting, or a new manager may be applying to CQC. ?

Earlier ratings ?

  • May 2023Requires improvementSECRW
  • March 2022Requires improvementSECRW
  • August 2018GoodSECRW
  • June 2016GoodSECRW

Read the full report on the CQC website ↗

How it compares in Redcar and Cleveland

Hazelgrove Court Care Home is in the Requires improvement tier ?, with 5 other homes in Redcar and Cleveland. 86% of rated homes here are Good or Outstanding (England: 82%).

  • Good, with Outstanding areas 3 (7%)
  • Good 28 (64%)
  • Good, with an area to improve 5 (11%)
  • Requires improvement 6 (14%)
  • Not yet rated 2 (5%)

See all 44 care homes in Redcar and Cleveland →

Care homes nearby

  • Greta Cottage
    Saltburn By The Sea, Redcar and Cleveland · TS12 1LS · Residential care home · 29 beds0.2 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 7 years ago
  • Strathallen
    Saltburn-By-The-Sea, Redcar and Cleveland · TS12 1JN · Residential care home · 9 beds0.4 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 3 years ago
  • SeaView Care Home
    Saltburn By The Sea, Redcar and Cleveland · TS12 1DY · Residential care home · 25 beds0.7 km
    Good S: GoodE: GoodC: GoodR: OutstandingW: Good Rated 6 years ago
  • Oaklands Manor Nursing Home
    Saltburn-By-The-Sea, Redcar and Cleveland · TS12 1NR · Nursing home · 72 beds0.8 km
    Requires improvement S: Requires improvementE: Requires improvementC: GoodR: Requires improvementW: Requires improvement Rated 3 years ago
  • Skelton Court
    Saltburn-By-The-Sea, Redcar and Cleveland · TS12 2LR · Residential care home · 65 beds1.8 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 1 year ago
  • Jervaulx Road
    Saltburn By The Sea, Redcar and Cleveland · TS12 2NL · Residential care home · 18 beds2.1 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 5 months ago

More care homes near TS12 1LN →

Other homes run by Premier Nursing Homes Limited

4 care homes in total: 2 Good, 1 Requires improvement, 1 Inadequate.

  • Willowdene Care Home
    Hebburn, South Tyneside · NE31 1LR · Nursing home · 52 beds
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 6 years ago
  • Sycamore Hall
    Ripon, North Yorkshire · HG4 2SG · Nursing home · 62 beds
    Good S: Requires improvementE: GoodC: GoodR: GoodW: Good Rated 6 years ago
  • Beechwood Care Home
    Northallerton, North Yorkshire · DL7 8FH · Nursing home · 60 beds
    Inadequate S: InadequateE: Requires improvementC: Requires improvementR: Requires improvementW: Inadequate Rated 2 months ago

All 4 homes run by Premier Nursing Homes Limited →

What the data says about Hazelgrove Court Care Home

Run by Premier Nursing Homes Limited, Hazelgrove Court Care Home is a nursing home in Saltburn By The Sea, Redcar and Cleveland with 48 registered beds. CQC registers it to look after older people, people with dementia and younger adults. That is larger than most homes in Redcar and Cleveland, where the typical home has 27 beds.

CQC last rated the home in March 2025, giving it Requires improvement overall. It was Requires improvement for safe and well-led as well. For effective, caring and responsive, the rating was Good. That matches its previous rating, from May 2023. That is more recent than most ratings in Redcar and Cleveland, where the typical rating is about 5 years old. CQC found some shortfalls in “workforce wellbeing and enablement”, one of 11 standards out of 33 scored below good.

The kitchen has a food hygiene rating of 5 (very good), from August 2025. That is true of 97% of homes in Redcar and Cleveland. In Redcar and Cleveland, 86% of rated care homes are Good or Outstanding (England 82%). Greta Cottage, 0.2 km away, is the closest home rated Good. CQC's register shows no registered manager at the moment. It is one of 4 homes run by Premier Nursing Homes Limited. 2 of those with a rating are Good or Outstanding.