SafeAre people protected from abuse and avoidable harm?59%Requires improvement
See the breakdownHide the breakdown4 of 8 below good
Involving people to manage risksSignificant shortfalls
Medicines optimisationSome shortfalls
Safe and effective staffingSome shortfalls
Safe environmentsSome shortfalls
Infection prevention and controlGood
Learning cultureGood
Safe systems, pathways and transitionsGood
SafeguardingGood
EffectiveDoes care achieve good outcomes and a good quality of life?67%Good
See the breakdownHide the breakdown2 of 6 below good
Consent to care and treatmentSome shortfalls
Monitoring and improving outcomesSome shortfalls
Assessing needsGood
Delivering evidence-based care and treatmentGood
How staff, teams and services work togetherGood
Supporting people to live healthier livesGood
CaringAre staff kind, compassionate and respectful?65%Good
See the breakdownHide the breakdown2 of 5 below good
Independence, choice and controlSome shortfalls
Responding to people's immediate needsSome shortfalls
Kindness, compassion and dignityGood
Treating people as individualsGood
Workforce wellbeing and enablementGood
ResponsiveAre services organised to meet people's needs?64%Good
See the breakdownHide the breakdown3 of 7 below good
Listening to and involving peopleSome shortfalls
Person-centred careSome shortfalls
Planning for the futureSome shortfalls
Care provision, integration and continuityGood
Equity in accessGood
Equity in experiences and outcomesGood
Providing InformationGood
Well-ledIs the home well managed, with a culture of high-quality care?61%Requires improvement
See the breakdownHide the breakdown4 of 7 below good
Capable, compassionate and inclusive leadersSome shortfalls
Governance, management and sustainabilitySome shortfalls
Learning, improvement and innovationSome shortfalls
Partnerships and communitiesSome shortfalls
Freedom to speak upGood
Shared direction and cultureGood
Workforce equality, diversity and inclusionGood
Percentages are CQC scores from its newer way of assessing homes. ?
CQC scored 33 standards: 18 good, 15 below good. Use “See the breakdown” on each key question for its standards. ?
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Heathlands Care Centre is in the Requires improvement tier ?, with 3 other homes in Bracknell Forest.
73% of rated homes here are Good or Outstanding (England: 82%).
Heathlands Care Centre is one of 17 care homes in Bracknell Forest: a 46-bed nursing home in Bracknell, run by Windsar Care Limited. CQC registers it to look after older people, people with dementia and people with mental health needs.
Bracknell Care home, 0.4 km away, is the closest home rated Good. It is one of 3 homes run by Windsar Care Limited. 1 of those with a rating are Good or Outstanding. 3 other homes in Bracknell Forest share its tier, “Requires improvement”. Food hygiene inspectors scored the kitchen 5 out of 5 in September 2025. 100% of homes in Bracknell Forest also score 5.
CQC's latest rating, from April 2026, is Requires improvement overall. It was Requires improvement for safe and well-led as well. For effective, caring and responsive, the rating was Good. It was also rated Requires improvement at the inspection before, in December 2023. That is more recent than most ratings in Bracknell Forest, where the typical rating is about 5 years old. CQC found significant shortfalls in “involving people to manage risks”, one of 15 standards out of 33 scored below good.
