SafeAre people protected from abuse and avoidable harm?75%Good
See the breakdownHide the breakdown1 of 8 below good
Infection prevention and controlSome shortfalls
Involving people to manage risksGood
Learning cultureGood
Medicines optimisationGood
Safe and effective staffingGood
Safe environmentsGood
SafeguardingGood
Safe systems, pathways and transitionsExceptional
EffectiveDoes care achieve good outcomes and a good quality of life?75%Good
See the breakdownHide the breakdownAll 6 good
Assessing needsGood
Consent to care and treatmentGood
Delivering evidence-based care and treatmentGood
How staff, teams and services work togetherGood
Monitoring and improving outcomesGood
Supporting people to live healthier livesGood
CaringAre staff kind, compassionate and respectful?75%Good
See the breakdownHide the breakdownAll 5 good
Independence, choice and controlGood
Kindness, compassion and dignityGood
Responding to people's immediate needsGood
Treating people as individualsGood
Workforce wellbeing and enablementGood
ResponsiveAre services organised to meet people's needs?75%Good
See the breakdownHide the breakdownAll 7 good
Care provision, integration and continuityGood
Equity in accessGood
Equity in experiences and outcomesGood
Listening to and involving peopleGood
Person-centred careGood
Planning for the futureGood
Providing InformationGood
Well-ledIs the home well managed, with a culture of high-quality care?75%Good
See the breakdownHide the breakdownAll 7 good
Capable, compassionate and inclusive leadersGood
Freedom to speak upGood
Governance, management and sustainabilityGood
Learning, improvement and innovationGood
Partnerships and communitiesGood
Shared direction and cultureGood
Workforce equality, diversity and inclusionGood
Percentages are CQC scores from its newer way of assessing homes. ?
CQC scored 33 standards: 31 good, 1 exceptional, 1 below good. Use “See the breakdown” on each key question for its standards. ?
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Heathlands Care Home is an independent 84-bed nursing home in London, Waltham Forest, registered with CQC under its own name. CQC registers it to look after older people, people with dementia, younger adults, people with a physical disability and people with a sensory impairment. The typical home in Waltham Forest has 9 beds, so this one is bigger than average.
In August 2025, CQC gave it Good overall, and Good for each of the five key questions too. It was also rated Good at the inspection before, in October 2023. That is more recent than most ratings in Waltham Forest, where the typical rating is about 3 years old. CQC found some shortfalls in “infection prevention and control”, one of 1 standards out of 33 scored below good.
None of the 6 nearest rated homes has a higher rating. Food hygiene inspectors scored the kitchen 5 out of 5 in October 2026. That is true of 94% of homes in Waltham Forest. In Waltham Forest, 93% of rated care homes are Good or Outstanding (England 82%).
