SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
CQC's register shows no registered manager for this home. Every care home must have one. The home may be recruiting, or a new manager may be applying to CQC. ?
Run by Kay Care Services Ltd, Hepscott Care Centre is a residential care home in Morpeth, Northumberland with 40 registered beds. CQC registers it to look after older people and people with dementia.
CQC rated it Good overall and in all five key questions in December 2022. Its previous rating, in July 2021, was Requires improvement, so the home has improved.
None of the 6 nearest rated homes has a higher rating. It is one of 2 homes run by Kay Care Services Ltd. 2 of those with a rating are Good or Outstanding. Across Northumberland, 91% of rated homes are Good or Outstanding, against 82% for England. The kitchen has a food hygiene rating of 3 (generally satisfactory), from July 2026. 95% of homes in Northumberland score the top mark of 5. CQC's register shows no registered manager at the moment.
