SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Outreach Community and Residential Services runs Highbury Court Flats, a residential care home in Manchester, Bury with room for 6 residents. Its CQC registration covers younger adults, people with a learning disability or autism and people with mental health needs. That is smaller than most homes in Bury, where the typical home has 30 beds.
31 other homes in Bury share its tier, “Good”. Of the 6 closest rated homes, none is rated above it. Outreach Community and Residential Services runs 2 care homes, and 1 of the 2 rated are Good or Outstanding.
Its CQC rating, from February 2023, is Good across the board: overall and for every key question. Its rating before that, in November 2018, was the same.
