Requires improvementSafe: Requires improvementEffective: Requires improvementCaring: Requires improvementResponsive: Requires improvementWell-led: Requires improvementRated 2 years ago↓ Down from Good
SafeAre people protected from abuse and avoidable harm?Requires improvement
EffectiveDoes care achieve good outcomes and a good quality of life?Requires improvement
CaringAre staff kind, compassionate and respectful?Requires improvement
ResponsiveAre services organised to meet people's needs?Requires improvement
Well-ledIs the home well managed, with a culture of high-quality care?Requires improvement
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Bedford Borough Council runs Highfield, a residential care home in Bedford with room for 34 residents. CQC registers it to look after older people, people with dementia and people with a physical disability. The typical home in Bedford has 15 beds, so this one is bigger than average.
CQC rated it Requires improvement overall and in all five key questions in November 2023. Before that, in May 2018, it was rated Good.
13 other homes in Bedford share its tier, “Requires improvement”. Its kitchen was rated 5 for food hygiene in October 2026. That is true of 92% of homes in Bedford. Bedford Borough Council runs 7 care homes, and 4 of the 7 rated are Good or Outstanding. About 0.3 km away, Avon's House is rated Good.
