Residential care home · Devon

Hillbrow Residential Care Home Limited

1 Park Road, Crediton, EX17 3BS

Good Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good Rated 6 months ago ↓ Down from Outstanding

CQC rating

Good
Published 16 April 2026 Rated 6 months ago ?
  • SafeAre people protected from abuse and avoidable harm?72%Good
    See the breakdownHide the breakdown1 of 8 below good
    • Safe environmentsSome shortfalls
    • Infection prevention and controlGood
    • Involving people to manage risksGood
    • Learning cultureGood
    • Medicines optimisationGood
    • Safe and effective staffingGood
    • Safe systems, pathways and transitionsGood
    • SafeguardingGood
  • EffectiveDoes care achieve good outcomes and a good quality of life?75%Good
    See the breakdownHide the breakdownAll 6 good
    • Assessing needsGood
    • Consent to care and treatmentGood
    • Delivering evidence-based care and treatmentGood
    • How staff, teams and services work togetherGood
    • Monitoring and improving outcomesGood
    • Supporting people to live healthier livesGood
  • CaringAre staff kind, compassionate and respectful?75%Good
    See the breakdownHide the breakdownAll 5 good
    • Independence, choice and controlGood
    • Kindness, compassion and dignityGood
    • Responding to people's immediate needsGood
    • Treating people as individualsGood
    • Workforce wellbeing and enablementGood
  • ResponsiveAre services organised to meet people's needs?75%Good
    See the breakdownHide the breakdownAll 7 good
    • Care provision, integration and continuityGood
    • Equity in accessGood
    • Equity in experiences and outcomesGood
    • Listening to and involving peopleGood
    • Person-centred careGood
    • Planning for the futureGood
    • Providing InformationGood
  • Well-ledIs the home well managed, with a culture of high-quality care?75%Good
    See the breakdownHide the breakdownAll 7 good
    • Capable, compassionate and inclusive leadersGood
    • Freedom to speak upGood
    • Governance, management and sustainabilityGood
    • Learning, improvement and innovationGood
    • Partnerships and communitiesGood
    • Shared direction and cultureGood
    • Workforce equality, diversity and inclusionGood

Percentages are CQC scores from its newer way of assessing homes. ?

CQC scored 33 standards: 32 good, 1 below good. Use “See the breakdown” on each key question for its standards. ?

Earlier ratings ?

  • December 2020Inspected, no new rating
  • October 2018OutstandingSECRW
  • February 2016GoodSECRW

Read the full report on the CQC website ↗

How it compares in Devon

Hillbrow Residential Care Home Limited is in the Good tier ?, with 188 other homes in Devon. 90% of rated homes here are Good or Outstanding (England: 82%).

  • Outstanding 21 (7%)
  • Good, with Outstanding areas 28 (9%)
  • Good 189 (62%)
  • Good, with an area to improve 20 (7%)
  • Requires improvement 28 (9%)
  • Inadequate 2 (1%)
  • Not yet rated 18 (6%)

See all 306 care homes in Devon →

Care homes nearby

  • The Chantry
    Crediton, Devon · EX17 3EN · Residential care home · 16 beds0.2 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 1 year ago
  • Kenwyn
    Crediton, Devon · EX17 2BZ · Residential care home · 25 beds0.7 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 5 years ago
  • Creedy Court
    Crediton, Devon · EX17 1AD · Residential care home · 18 beds1.5 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 4 years ago
  • Summerhayes Care Home
    Crediton, Devon · EX17 4LN · Residential care home · 19 beds2.7 km
    Good S: GoodE: GoodC: OutstandingR: GoodW: Good Rated 8 years ago
  • Kite House
    Crediton, Devon · EX17 4EL · Residential care home · 6 beds5.8 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 7 years ago
  • Burridge Farm
    Crediton, Devon · EX17 4EL · Residential care home · 6 beds5.8 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 6 years ago

More care homes near EX17 3BS →

What the data says about Hillbrow Residential Care Home Limited

Hillbrow Residential Care Home Limited is an independent 24-bed residential care home in Crediton, Devon, registered with CQC under its own name. CQC registers it to look after older people.

Its CQC rating, from April 2026, is Good across the board: overall and for every key question. Before that, in October 2018, it was rated Outstanding. That is more recent than most ratings in Devon, where the typical rating is about 5 years old. Of the 33 standards CQC scored, 1 fell below good. The lowest was “safe environments” (some shortfalls).

None of the 6 nearest rated homes has a higher rating. Across Devon, 90% of rated homes are Good or Outstanding, against 82% for England. The kitchen has a food hygiene rating of 5 (very good), from August 2025. That is true of 86% of homes in Devon.