SafeAre people protected from abuse and avoidable harm?50%Requires improvement
See the breakdownHide the breakdown8 of 8 below good
Infection prevention and controlSome shortfalls
Involving people to manage risksSome shortfalls
Learning cultureSome shortfalls
Medicines optimisationSome shortfalls
Safe and effective staffingSome shortfalls
Safe environmentsSome shortfalls
Safe systems, pathways and transitionsSome shortfalls
SafeguardingSome shortfalls
EffectiveDoes care achieve good outcomes and a good quality of life?75%Good
See the breakdownHide the breakdownAll 6 good
Assessing needsGood
Consent to care and treatmentGood
Delivering evidence-based care and treatmentGood
How staff, teams and services work togetherGood
Monitoring and improving outcomesGood
Supporting people to live healthier livesGood
CaringAre staff kind, compassionate and respectful?70%Good
See the breakdownHide the breakdown1 of 5 below good
Independence, choice and controlSome shortfalls
Kindness, compassion and dignityGood
Responding to people's immediate needsGood
Treating people as individualsGood
Workforce wellbeing and enablementGood
ResponsiveAre services organised to meet people's needs?71%Good
See the breakdownHide the breakdown1 of 7 below good
Equity in experiences and outcomesSome shortfalls
Care provision, integration and continuityGood
Equity in accessGood
Listening to and involving peopleGood
Person-centred careGood
Planning for the futureGood
Providing InformationGood
Well-ledIs the home well managed, with a culture of high-quality care?50%Requires improvement
See the breakdownHide the breakdown7 of 7 below good
Capable, compassionate and inclusive leadersSome shortfalls
Freedom to speak upSome shortfalls
Governance, management and sustainabilitySome shortfalls
Learning, improvement and innovationSome shortfalls
Partnerships and communitiesSome shortfalls
Shared direction and cultureSome shortfalls
Workforce equality, diversity and inclusionSome shortfalls
Percentages are CQC scores from its newer way of assessing homes. ?
CQC scored 33 standards: 16 good, 17 below good. Use “See the breakdown” on each key question for its standards. ?
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
CQC's register shows no registered manager for this home. Every care home must have one. The home may be recruiting, or a new manager may be applying to CQC. ?
Hillcrest Residential Home is in the Requires improvement tier ?, with 29 other homes in Leeds.
78% of rated homes here are Good or Outstanding (England: 82%).
LMB Hillcrest Home Limited runs Hillcrest Residential Home, a residential care home in Leeds with room for 19 residents. Its CQC registration covers older people, people with dementia and younger adults. The typical home in Leeds has 33 beds, so this one is on the small side.
The current CQC rating is Requires improvement, published in November 2025. Safe and well-led were also Requires improvement. CQC rated effective, caring and responsive as Good. Before that, in November 2018, it was rated Good. The typical rating in Leeds is about 3 years old, so this one is fairly recent. CQC found some shortfalls in “independence, choice and control”, one of 17 standards out of 33 scored below good.
The Spinney Residential Home, 0.4 km away, is the closest home rated Good. CQC's register shows no registered manager at the moment. Food hygiene inspectors scored the kitchen 5 out of 5 in October 2024. That is true of 89% of homes in Leeds. Across Leeds, 78% of rated homes are Good or Outstanding, against 82% for England.
