SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Hillcroft House is one of 182 care homes in Suffolk: a 43-bed residential care home in Stowmarket, run by Healthcare Homes Group Limited. It is registered to care for older people, people with dementia and younger adults.
Healthcare Homes Group Limited runs 29 care homes, and 25 of the 29 rated are Good or Outstanding. Of the 6 closest rated homes, none is rated above it. Across Suffolk, 81% of rated homes are Good or Outstanding, against 82% for England. Its kitchen was rated 5 for food hygiene in November 2025. 92% of homes in Suffolk also score 5.
Its CQC rating, from October 2022, is Good across the board: overall and for every key question. That is up from Requires improvement in April 2020.