SafeAre people protected from abuse and avoidable harm?63%Good
See the breakdownHide the breakdown4 of 8 below good
Involving people to manage risksSome shortfalls
Medicines optimisationSome shortfalls
Safe systems, pathways and transitionsSome shortfalls
SafeguardingSome shortfalls
Infection prevention and controlGood
Learning cultureGood
Safe and effective staffingGood
Safe environmentsGood
EffectiveDoes care achieve good outcomes and a good quality of life?67%Good
See the breakdownHide the breakdown2 of 6 below good
Assessing needsSome shortfalls
Delivering evidence-based care and treatmentSome shortfalls
Consent to care and treatmentGood
How staff, teams and services work togetherGood
Monitoring and improving outcomesGood
Supporting people to live healthier livesGood
CaringAre staff kind, compassionate and respectful?75%Good
See the breakdownHide the breakdownAll 5 good
Independence, choice and controlGood
Kindness, compassion and dignityGood
Responding to people's immediate needsGood
Treating people as individualsGood
Workforce wellbeing and enablementGood
ResponsiveAre services organised to meet people's needs?71%Good
See the breakdownHide the breakdown1 of 7 below good
Person-centred careSome shortfalls
Care provision, integration and continuityGood
Equity in accessGood
Equity in experiences and outcomesGood
Listening to and involving peopleGood
Planning for the futureGood
Providing InformationGood
Well-ledIs the home well managed, with a culture of high-quality care?75%Good
See the breakdownHide the breakdownAll 7 good
Capable, compassionate and inclusive leadersGood
Freedom to speak upGood
Governance, management and sustainabilityGood
Learning, improvement and innovationGood
Partnerships and communitiesGood
Shared direction and cultureGood
Workforce equality, diversity and inclusionGood
Percentages are CQC scores from its newer way of assessing homes. ?
CQC scored 33 standards: 26 good, 7 below good. Use “See the breakdown” on each key question for its standards. ?
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Hillsborough Residential Home is an independent 22-bed residential care home in Callington, Cornwall, registered with CQC under its own name. It is registered to care for older people, people with dementia, people with a physical disability and people with a sensory impairment.
In March 2026, CQC gave it Good overall, and Good for each of the five key questions too. That matches its previous rating, from October 2022. The typical rating in Cornwall is about 4 years old, so this one is fairly recent. CQC found some shortfalls in “assessing needs”, one of 7 standards out of 33 scored below good.
The kitchen has a food hygiene rating of 4 (good), from October 2025. 87% of homes in Cornwall score the top mark of 5. Across Cornwall, 81% of rated homes are Good or Outstanding, against 82% for England. None of the 6 nearest rated homes has a higher rating.
