SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Hillsview - Eastwood House is a 20-bed residential care home in Ilford, Redbridge, run by Hillsview Care Services Ltd. It is registered to care for older people, younger adults, people with a physical disability and people with mental health needs. Most homes in Redbridge are smaller: the median there is 8 beds.
Hillsview Care Services Ltd runs 3 care homes, and all 2 rated are Good or Outstanding. Of the 6 closest rated homes, none is rated above it. In Redbridge, 86% of rated care homes are Good or Outstanding (England 82%).
In June 2023, CQC gave it Good overall, and Good for each of the five key questions too. It was also rated Good at the inspection before, in May 2018.
