Residential care home · West Northamptonshire

Holly House Residential Home

36 Green Street, Milton Malsor, Northampton, NN7 3AT

Good Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good Rated 1 year ago

CQC rating

Good
Published 29 May 2025 Rated 1 year ago ?
  • SafeAre people protected from abuse and avoidable harm?69%Good
    See the breakdownHide the breakdown2 of 8 below good
    • Involving people to manage risksSome shortfalls
    • Safe environmentsSome shortfalls
    • Infection prevention and controlGood
    • Learning cultureGood
    • Medicines optimisationGood
    • Safe and effective staffingGood
    • Safe systems, pathways and transitionsGood
    • SafeguardingGood
  • EffectiveDoes care achieve good outcomes and a good quality of life?75%Good
    See the breakdownHide the breakdownAll 6 good
    • Assessing needsGood
    • Consent to care and treatmentGood
    • Delivering evidence-based care and treatmentGood
    • How staff, teams and services work togetherGood
    • Monitoring and improving outcomesGood
    • Supporting people to live healthier livesGood
  • CaringAre staff kind, compassionate and respectful?65%Good
    See the breakdownHide the breakdown2 of 5 below good
    • Independence, choice and controlSome shortfalls
    • Kindness, compassion and dignitySome shortfalls
    • Responding to people's immediate needsGood
    • Treating people as individualsGood
    • Workforce wellbeing and enablementGood
  • ResponsiveAre services organised to meet people's needs?75%Good
    See the breakdownHide the breakdownAll 7 good
    • Care provision, integration and continuityGood
    • Equity in accessGood
    • Equity in experiences and outcomesGood
    • Listening to and involving peopleGood
    • Person-centred careGood
    • Planning for the futureGood
    • Providing InformationGood
  • Well-ledIs the home well managed, with a culture of high-quality care?71%Good
    See the breakdownHide the breakdown1 of 7 below good
    • Governance, management and sustainabilitySome shortfalls
    • Capable, compassionate and inclusive leadersGood
    • Freedom to speak upGood
    • Learning, improvement and innovationGood
    • Partnerships and communitiesGood
    • Shared direction and cultureGood
    • Workforce equality, diversity and inclusionGood

Percentages are CQC scores from its newer way of assessing homes. ?

CQC scored 33 standards: 28 good, 5 below good. Use “See the breakdown” on each key question for its standards. ?

Earlier ratings ?

  • October 2023GoodSECRW
  • November 2022GoodSECRW
  • December 2021Requires improvementSECRW
  • February 2021Inspected, no new rating
  • May 2019GoodSECRW
Show 2 older
  • August 2016GoodSECRW
  • January 2016Requires improvementSECRW

Read the full report on the CQC website ↗

How it compares in West Northamptonshire

Holly House Residential Home is in the Good tier ?, with 43 other homes in West Northamptonshire. 70% of rated homes here are Good or Outstanding (England: 82%).

  • Outstanding 11 (11%)
  • Good, with Outstanding areas 3 (3%)
  • Good 44 (42%)
  • Good, with an area to improve 10 (10%)
  • Requires improvement 28 (27%)
  • Inadequate 1 (1%)
  • Not yet rated 7 (7%)

See all 104 care homes in West Northamptonshire →

Care homes nearby

  • Collingtree Park
    Northampton, West Northamptonshire · NN4 0XN · Residential care home · 79 beds2.1 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 2 years ago
  • Hunsbury House
    Northampton, West Northamptonshire · NN4 0QF · Nursing home · 6 beds2.6 km
    Good S: GoodE: Requires improvementC: GoodR: GoodW: Good Rated 6 months ago
  • Merrifield House Residential Care Home
    Northampton, West Northamptonshire · NN4 6JR · Residential care home · 62 beds2.9 km
    Good S: GoodE: GoodC: GoodR: GoodW: Outstanding Rated 7 years ago
  • Richmond Village Northampton
    Northampton, West Northamptonshire · NN4 5EB · Nursing home · 31 beds3.0 km
    Outstanding S: GoodE: OutstandingC: GoodR: OutstandingW: Good Rated 6 years ago
  • Hastings Lodge & Hastings Cottage
    Northampton, West Northamptonshire · NN5 5EF · Nursing home · 14 beds5.2 km
    Good S: Requires improvementE: GoodC: GoodR: GoodW: Good Rated 6 years ago
  • The Warren
    Northampton, West Northamptonshire · NN5 4WE · Residential care home5.3 km
    Not yet rated S: not ratedE: not ratedC: not ratedR: not ratedW: not rated

More care homes near NN7 3AT →

What the data says about Holly House Residential Home

Mr & Mrs P Menon runs Holly House Residential Home, a residential care home in Northampton, West Northamptonshire with room for 28 residents. CQC registers it to look after older people and people with dementia.

Its CQC rating, from May 2025, is Good across the board: overall and for every key question. It was also rated Good at the inspection before, in October 2023. The typical rating in West Northamptonshire is about 3 years old, so this one is fairly recent. Of the 33 standards CQC scored, 5 fell below good. The lowest was “independence, choice and control” (some shortfalls).

Richmond Village Northampton, 3.0 km away, is the closest home rated Outstanding. Its kitchen was rated 3 for food hygiene in February 2026. 93% of homes in West Northamptonshire score the top mark of 5. Across West Northamptonshire, 70% of rated homes are Good or Outstanding, against 82% for England.