SafeAre people protected from abuse and avoidable harm?66%Good
See the breakdownHide the breakdown3 of 8 below good
Infection prevention and controlSome shortfalls
Medicines optimisationSome shortfalls
Safe environmentsSome shortfalls
Involving people to manage risksGood
Learning cultureGood
Safe and effective staffingGood
Safe systems, pathways and transitionsGood
SafeguardingGood
EffectiveDoes care achieve good outcomes and a good quality of life?67%Good
See the breakdownHide the breakdown2 of 6 below good
Consent to care and treatmentSome shortfalls
Delivering evidence-based care and treatmentSome shortfalls
Assessing needsGood
How staff, teams and services work togetherGood
Monitoring and improving outcomesGood
Supporting people to live healthier livesGood
CaringAre staff kind, compassionate and respectful?70%Good
See the breakdownHide the breakdown1 of 5 below good
Independence, choice and controlSome shortfalls
Kindness, compassion and dignityGood
Responding to people's immediate needsGood
Treating people as individualsGood
Workforce wellbeing and enablementGood
ResponsiveAre services organised to meet people's needs?71%Good
See the breakdownHide the breakdown1 of 7 below good
Person-centred careSome shortfalls
Care provision, integration and continuityGood
Equity in accessGood
Equity in experiences and outcomesGood
Listening to and involving peopleGood
Planning for the futureGood
Providing InformationGood
Well-ledIs the home well managed, with a culture of high-quality care?68%Good
See the breakdownHide the breakdown2 of 7 below good
Governance, management and sustainabilitySome shortfalls
Shared direction and cultureSome shortfalls
Capable, compassionate and inclusive leadersGood
Freedom to speak upGood
Learning, improvement and innovationGood
Partnerships and communitiesGood
Workforce equality, diversity and inclusionGood
Percentages are CQC scores from its newer way of assessing homes. ?
CQC scored 33 standards: 24 good, 9 below good. Use “See the breakdown” on each key question for its standards. ?
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Run by Holywell Care Limited, Holywell Nursing Home is a nursing home in Highbridge, Somerset with 30 registered beds. CQC registers it to look after older people, people with dementia and people with a physical disability.
Of the 6 closest rated homes, none is rated above it. In Somerset, 89% of rated care homes are Good or Outstanding (England 82%). Its kitchen was rated 5 for food hygiene in February 2026. 94% of homes in Somerset also score 5. Holywell Care Limited has run the home since April 2025, when it changed owner.
In March 2026, CQC gave it Good overall, and Good for each of the five key questions too. Its rating before that, in April 2020, was the same. The typical rating in Somerset is about 4 years old, so this one is fairly recent. CQC found some shortfalls in “independence, choice and control”, one of 9 standards out of 33 scored below good.
