SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?★Outstanding
ResponsiveAre services organised to meet people's needs?★Outstanding
Well-ledIs the home well managed, with a culture of high-quality care?★Outstanding
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
The home changed owner in June 2026. Its rating dates from before the change. ?
This rating was carried over from the home's previous registration, usually after a change of owner. ?
Jack Dormand Care Home is in the Outstanding tier ?, with 8 other homes in County Durham.
92% of rated homes here are Good or Outstanding (England: 82%).
Jack Dormand Care Home is a 43-bed nursing home in Peterlee, County Durham, run by WT HI OpCo 1 Limited. Its CQC registration covers older people, people with dementia and younger adults.
8 other homes in County Durham share its tier, “Outstanding”. The kitchen has a food hygiene rating of 5 (very good), from November 2025. 84% of homes in County Durham also score 5. WT HI OpCo 1 Limited has run the home since June 2026, when it changed owner. 1 of the 6 nearest homes is also Outstanding. It is one of 34 homes run by WT HI OpCo 1 Limited. 29 of those with a rating are Good or Outstanding.
CQC last rated the home in October 2023, giving it Outstanding overall. Caring, responsive and well-led were also Outstanding. For safe and effective, the rating was Good. The rating was carried over from a previous registration, which usually happens when a home changes owner. Its rating before that, in March 2018, was the same.