SafeAre people protected from abuse and avoidable harm?59%Requires improvement
See the breakdownHide the breakdown5 of 8 below good
Involving people to manage risksSome shortfalls
Learning cultureSome shortfalls
Medicines optimisationSome shortfalls
Safe systems, pathways and transitionsSome shortfalls
SafeguardingSome shortfalls
Infection prevention and controlGood
Safe and effective staffingGood
Safe environmentsGood
EffectiveDoes care achieve good outcomes and a good quality of life?63%Good
See the breakdownHide the breakdown3 of 6 below good
Consent to care and treatmentSome shortfalls
How staff, teams and services work togetherSome shortfalls
Monitoring and improving outcomesSome shortfalls
Assessing needsGood
Delivering evidence-based care and treatmentGood
Supporting people to live healthier livesGood
CaringAre staff kind, compassionate and respectful?75%Good
See the breakdownHide the breakdownAll 5 good
Independence, choice and controlGood
Kindness, compassion and dignityGood
Responding to people's immediate needsGood
Treating people as individualsGood
Workforce wellbeing and enablementGood
ResponsiveAre services organised to meet people's needs?75%Good
See the breakdownHide the breakdownAll 7 good
Care provision, integration and continuityGood
Equity in accessGood
Equity in experiences and outcomesGood
Listening to and involving peopleGood
Person-centred careGood
Planning for the futureGood
Providing InformationGood
Well-ledIs the home well managed, with a culture of high-quality care?68%Good
See the breakdownHide the breakdown2 of 7 below good
Capable, compassionate and inclusive leadersSome shortfalls
Governance, management and sustainabilitySome shortfalls
Freedom to speak upGood
Learning, improvement and innovationGood
Partnerships and communitiesGood
Shared direction and cultureGood
Workforce equality, diversity and inclusionGood
Percentages are CQC scores from its newer way of assessing homes. ?
CQC scored 33 standards: 23 good, 10 below good. Use “See the breakdown” on each key question for its standards. ?
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Jackson House is in the Good, with an area to improve tier ?, with 17 other homes in Cheshire East.
77% of rated homes here are Good or Outstanding (England: 82%).
Caritas Services Limited runs Jackson House, a nursing home in Wilmslow, Cheshire East with room for 4 residents. Its CQC registration covers older people, people with dementia, younger adults, people with a learning disability or autism, people with mental health needs and people with a sensory impairment. It is a small home for Cheshire East, where the median is 44 beds.
It is one of 4 homes run by Caritas Services Limited. 3 of those with a rating are Good or Outstanding. Of the 5 closest rated homes, none is rated above it. 17 other homes in Cheshire East share its tier, “Good, with an area to improve”.
CQC last rated the home in September 2026, giving it Good overall. Effective, caring, responsive and well-led were also Good. For safe, the rating was Requires improvement. That matches its previous rating, from February 2020. Ratings in Cheshire East are typically about 4 years old, which makes this one newer than most. CQC found some shortfalls in “consent to care and treatment”, one of 10 standards out of 33 scored below good.
