Mentfade Limited, 97 York Avenue, East Cowes, PO32 6BP
Requires improvementSafe: Requires improvementEffective: GoodCaring: GoodResponsive: GoodWell-led: Requires improvementRated 4 months ago↓ Down from Good
SafeAre people protected from abuse and avoidable harm?59%Requires improvement
See the breakdownHide the breakdown5 of 8 below good
Involving people to manage risksSome shortfalls
Learning cultureSome shortfalls
Medicines optimisationSome shortfalls
Safe environmentsSome shortfalls
SafeguardingSome shortfalls
Infection prevention and controlGood
Safe and effective staffingGood
Safe systems, pathways and transitionsGood
EffectiveDoes care achieve good outcomes and a good quality of life?75%Good
See the breakdownHide the breakdownAll 6 good
Assessing needsGood
Consent to care and treatmentGood
Delivering evidence-based care and treatmentGood
How staff, teams and services work togetherGood
Monitoring and improving outcomesGood
Supporting people to live healthier livesGood
CaringAre staff kind, compassionate and respectful?65%Good
See the breakdownHide the breakdown2 of 5 below good
Responding to people's immediate needsSome shortfalls
Treating people as individualsSome shortfalls
Independence, choice and controlGood
Kindness, compassion and dignityGood
Workforce wellbeing and enablementGood
ResponsiveAre services organised to meet people's needs?64%Good
See the breakdownHide the breakdown3 of 7 below good
Equity in accessSome shortfalls
Equity in experiences and outcomesSome shortfalls
Person-centred careSome shortfalls
Care provision, integration and continuityGood
Listening to and involving peopleGood
Planning for the futureGood
Providing InformationGood
Well-ledIs the home well managed, with a culture of high-quality care?57%Requires improvement
See the breakdownHide the breakdown4 of 7 below good
Governance, management and sustainabilitySignificant shortfalls
Capable, compassionate and inclusive leadersSome shortfalls
Learning, improvement and innovationSome shortfalls
Shared direction and cultureSome shortfalls
Freedom to speak upGood
Partnerships and communitiesGood
Workforce equality, diversity and inclusionGood
Percentages are CQC scores from its newer way of assessing homes. ?
CQC scored 33 standards: 19 good, 14 below good. Use “See the breakdown” on each key question for its standards. ?
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Kynance Residential Home is in the Requires improvement tier ?, with 13 other homes in Isle of Wight.
71% of rated homes here are Good or Outstanding (England: 82%).
Kynance Residential Home is a 32-bed residential care home in East Cowes, Isle of Wight, run by Mentfade Limited. CQC registers it to look after older people, people with dementia, people with a physical disability and people with a sensory impairment.
CQC last rated the home in June 2026, giving it Requires improvement overall. Safe and well-led were also Requires improvement. CQC rated effective, caring and responsive as Good. Before that, in May 2018, it was rated Good. Ratings in Isle of Wight are typically about 5 years old, which makes this one newer than most. CQC found significant shortfalls in “governance, management and sustainability”, one of 14 standards out of 33 scored below good.
Powys House Residential Home, 0.2 km away, is the closest home rated Good. 13 other homes in Isle of Wight share its tier, “Requires improvement”. Food hygiene inspectors scored the kitchen 5 out of 5 in January 2026. That is true of 82% of homes in Isle of Wight.
