SafeAre people protected from abuse and avoidable harm?59%Requires improvement
See the breakdownHide the breakdown5 of 8 below good
Infection prevention and controlSome shortfalls
Involving people to manage risksSome shortfalls
Learning cultureSome shortfalls
Safe environmentsSome shortfalls
SafeguardingSome shortfalls
Medicines optimisationGood
Safe and effective staffingGood
Safe systems, pathways and transitionsGood
EffectiveDoes care achieve good outcomes and a good quality of life?71%Good
See the breakdownHide the breakdown1 of 6 below good
Delivering evidence-based care and treatmentSome shortfalls
Assessing needsGood
Consent to care and treatmentGood
How staff, teams and services work togetherGood
Monitoring and improving outcomesGood
Supporting people to live healthier livesGood
CaringAre staff kind, compassionate and respectful?65%Good
See the breakdownHide the breakdown2 of 5 below good
Kindness, compassion and dignitySome shortfalls
Responding to people's immediate needsSome shortfalls
Independence, choice and controlGood
Treating people as individualsGood
Workforce wellbeing and enablementGood
ResponsiveAre services organised to meet people's needs?68%Good
See the breakdownHide the breakdown2 of 7 below good
Person-centred careSome shortfalls
Planning for the futureSome shortfalls
Care provision, integration and continuityGood
Equity in accessGood
Equity in experiences and outcomesGood
Listening to and involving peopleGood
Providing InformationGood
Well-ledIs the home well managed, with a culture of high-quality care?61%Requires improvement
See the breakdownHide the breakdown4 of 7 below good
Capable, compassionate and inclusive leadersSome shortfalls
Governance, management and sustainabilitySome shortfalls
Learning, improvement and innovationSome shortfalls
Shared direction and cultureSome shortfalls
Freedom to speak upGood
Partnerships and communitiesGood
Workforce equality, diversity and inclusionGood
Percentages are CQC scores from its newer way of assessing homes. ?
CQC scored 33 standards: 19 good, 14 below good. Use “See the breakdown” on each key question for its standards. ?
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Langley View Residential Home is in the Requires improvement tier ?, with 49 other homes in Hertfordshire.
76% of rated homes here are Good or Outstanding (England: 82%).
Run by Mr & Mrs Frank Silva, Langley View Residential Home is a residential care home in Watford, Hertfordshire with 6 registered beds. Its CQC registration covers older people, younger adults, people with a physical disability, people with a learning disability or autism and people with mental health needs. The typical home in Hertfordshire has 30 beds, so this one is on the small side.
The current CQC rating is Requires improvement, published in December 2025. It was Requires improvement for safe and well-led as well. For effective, caring and responsive, the rating was Good. It was also rated Requires improvement at the inspection before, in October 2019. Ratings in Hertfordshire are typically about 5 years old, which makes this one newer than most. CQC found some shortfalls in “kindness, compassion and dignity”, one of 14 standards out of 33 scored below good.
It is one of 3 homes run by Mr & Mrs Frank Silva. 0 of those with a rating are Good or Outstanding. About 0.1 km away, Tremona Care Home is rated Outstanding. 49 other homes in Hertfordshire share its tier, “Requires improvement”.
