SafeAre people protected from abuse and avoidable harm?53%Requires improvement
See the breakdownHide the breakdown4 of 8 below good
Infection prevention and controlSignificant shortfalls
Involving people to manage risksSignificant shortfalls
Medicines optimisationSignificant shortfalls
Safe environmentsSome shortfalls
Learning cultureGood
Safe and effective staffingGood
Safe systems, pathways and transitionsGood
SafeguardingGood
EffectiveDoes care achieve good outcomes and a good quality of life?67%Good
See the breakdownHide the breakdown2 of 6 below good
Assessing needsSome shortfalls
Monitoring and improving outcomesSome shortfalls
Consent to care and treatmentGood
Delivering evidence-based care and treatmentGood
How staff, teams and services work togetherGood
Supporting people to live healthier livesGood
CaringAre staff kind, compassionate and respectful?75%Good
See the breakdownHide the breakdownAll 5 good
Independence, choice and controlGood
Kindness, compassion and dignityGood
Responding to people's immediate needsGood
Treating people as individualsGood
Workforce wellbeing and enablementGood
ResponsiveAre services organised to meet people's needs?68%Good
See the breakdownHide the breakdown2 of 7 below good
Person-centred careSome shortfalls
Planning for the futureSome shortfalls
Care provision, integration and continuityGood
Equity in accessGood
Equity in experiences and outcomesGood
Listening to and involving peopleGood
Providing InformationGood
Well-ledIs the home well managed, with a culture of high-quality care?57%Requires improvement
See the breakdownHide the breakdown4 of 7 below good
Governance, management and sustainabilitySignificant shortfalls
Capable, compassionate and inclusive leadersSome shortfalls
Learning, improvement and innovationSome shortfalls
Shared direction and cultureSome shortfalls
Freedom to speak upGood
Partnerships and communitiesGood
Workforce equality, diversity and inclusionGood
Percentages are CQC scores from its newer way of assessing homes. ?
CQC scored 33 standards: 21 good, 12 below good. Use “See the breakdown” on each key question for its standards. ?
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Lee Valley Care Services Limited is in the Requires improvement tier ?, with 5 other homes in Brent.
86% of rated homes here are Good or Outstanding (England: 82%).
Lee Valley Care Services Limited is an independent 7-bed residential care home in Wembley, Brent, registered with CQC under its own name. Its CQC registration covers older people, people with dementia, younger adults and people with mental health needs.
5 other homes in Brent share its tier, “Requires improvement”. About 0.4 km away, Viola House is rated Good.
CQC last rated the home in July 2026, giving it Requires improvement overall. It was Requires improvement for safe and well-led as well. Effective, caring and responsive were rated Good. That matches its previous rating, from June 2023. That is more recent than most ratings in Brent, where the typical rating is about 3 years old. CQC found significant shortfalls in “infection prevention and control”, one of 12 standards out of 33 scored below good.
