Requires improvementSafe: GoodEffective: GoodCaring: GoodResponsive: Requires improvementWell-led: Requires improvementRated 1 year ago↑ Up from Inadequate
SafeAre people protected from abuse and avoidable harm?75%Good
See the breakdownHide the breakdownAll 8 good
Infection prevention and controlGood
Involving people to manage risksGood
Learning cultureGood
Medicines optimisationGood
Safe and effective staffingGood
Safe environmentsGood
Safe systems, pathways and transitionsGood
SafeguardingGood
EffectiveDoes care achieve good outcomes and a good quality of life?75%Good
See the breakdownHide the breakdownAll 6 good
Assessing needsGood
Consent to care and treatmentGood
Delivering evidence-based care and treatmentGood
How staff, teams and services work togetherGood
Monitoring and improving outcomesGood
Supporting people to live healthier livesGood
CaringAre staff kind, compassionate and respectful?75%Good
See the breakdownHide the breakdownAll 5 good
Independence, choice and controlGood
Kindness, compassion and dignityGood
Responding to people's immediate needsGood
Treating people as individualsGood
Workforce wellbeing and enablementGood
ResponsiveAre services organised to meet people's needs?62%Requires improvement
See the breakdownHide the breakdown1 of 7 below good
Person-centred careSignificant shortfalls
Care provision, integration and continuityGood
Equity in accessGood
Equity in experiences and outcomesGood
Listening to and involving peopleGood
Planning for the futureGood
Providing InformationGood
Well-ledIs the home well managed, with a culture of high-quality care?62%Requires improvement
See the breakdownHide the breakdown1 of 7 below good
Governance, management and sustainabilitySignificant shortfalls
Capable, compassionate and inclusive leadersGood
Freedom to speak upGood
Learning, improvement and innovationGood
Partnerships and communitiesGood
Shared direction and cultureGood
Workforce equality, diversity and inclusionGood
Percentages are CQC scores from its newer way of assessing homes. ?
CQC scored 33 standards: 31 good, 2 below good. Use “See the breakdown” on each key question for its standards. ?
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Bridget Catherina McAleese runs Longmead House, a residential care home in Caterham, Surrey with room for 23 residents. It is registered to care for older people and people with dementia.
CQC's latest rating, from August 2025, is Requires improvement overall. Responsive and well-led were also Requires improvement. Safe, effective and caring were rated Good. Its previous rating, in September 2023, was Inadequate, so the home has improved. The typical rating in Surrey is about 4 years old, so this one is fairly recent. CQC found significant shortfalls in “person-centred care”, one of 2 standards out of 33 scored below good.
The nearest home with a higher rating is Cherry Lodge Rest Home (Good), 0.3 km away. Food hygiene inspectors scored the kitchen 4 out of 5 in July 2023. 87% of homes in Surrey score the top mark of 5. In Surrey, 81% of rated care homes are Good or Outstanding (England 82%).
