Requires improvementSafe: Requires improvementEffective: Requires improvementCaring: GoodResponsive: GoodWell-led: Requires improvementRated 3 years ago↑ Up from InadequateNew owner since March 2024
SafeAre people protected from abuse and avoidable harm?Requires improvement
EffectiveDoes care achieve good outcomes and a good quality of life?Requires improvement
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Requires improvement
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
The home changed owner in March 2024. Its rating dates from before the change. ?
This rating was carried over from the home's previous registration, usually after a change of owner. ?
Lorna House is one of 74 care homes in Torbay: a 24-bed residential care home in Torquay, run by Bliss Care 2 Limited. Its CQC registration covers older people, people with dementia and people with a physical disability.
The current CQC rating is Requires improvement, published in January 2023. It was Requires improvement for safe, effective and well-led as well. Caring and responsive were rated Good. The rating was carried over from a previous registration, which usually happens when a home changes owner. Its previous rating, in September 2022, was Inadequate, so the home has improved.
The nearest home with a higher rating is Aveland Court Care Home (Good), 0.1 km away. Its kitchen was rated 5 for food hygiene in September 2025. That is true of 83% of homes in Torbay. Across Torbay, 80% of rated homes are Good or Outstanding, against 82% for England. The home changed owner in March 2024.
