SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?★Outstanding
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Merstone House is in the Good, with Outstanding areas tier ?, with 1 other home in Solihull.
91% of rated homes here are Good or Outstanding (England: 82%).
Merstone House is a 8-bed residential care home in Birmingham, Solihull, run by Accomplish Group Limited. Its CQC registration covers older people, younger adults and people with mental health needs. The typical home in Solihull has 27 beds, so this one is on the small side.
CQC's latest rating, from August 2022, is Good overall. Safe, caring, responsive and well-led were also Good. For effective, the rating was Outstanding. It was also rated Good at the inspection before, in March 2019.
1 other home in Solihull share its tier, “Good, with Outstanding areas”. Food hygiene inspectors scored the kitchen 5 out of 5 in March 2026. That is true of 80% of homes in Solihull. It is one of 25 homes run by Accomplish Group Limited. 21 of those with a rating are Good or Outstanding. None of the 6 nearest rated homes has a higher rating.
