SafeAre people protected from abuse and avoidable harm?Requires improvement
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Requires improvement
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Chartwell Care Services Limited runs Milligan Road, a residential care home in Leicester with room for 8 residents. It is registered to care for older people, people with dementia, younger adults, people with a physical disability and people with a learning disability or autism. That is smaller than most homes in Leicester, where the typical home has 25 beds.
17 other homes in Leicester share its tier, “Requires improvement”. Its kitchen was rated 5 for food hygiene in October 2025. 95% of homes in Leicester also score 5. It is one of 5 homes run by Chartwell Care Services Limited. 4 of those with a rating are Good or Outstanding. About 0.5 km away, Lansdowne Road (67-71) is rated Good.
CQC last rated the home in October 2023, giving it Requires improvement overall. Safe and well-led were also Requires improvement. CQC rated effective, caring and responsive as Good. Its rating before that, in March 2023, was the same.
