SafeAre people protected from abuse and avoidable harm?Requires improvement
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Requires improvement
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Lifeways Community Care Limited runs Millwater, a residential care home in Birmingham with room for 19 residents. Its CQC registration covers older people, younger adults and people with a learning disability or autism.
CQC last rated the home in September 2023, giving it Requires improvement overall. Safe and well-led were also Requires improvement. CQC rated effective, caring and responsive as Good. Its rating before that, in July 2019, was the same. That is more recent than most ratings in Birmingham, where the typical rating is about 7 years old.
Its kitchen was rated 5 for food hygiene in October 2025. That is true of 86% of homes in Birmingham. In Birmingham, 77% of rated care homes are Good or Outstanding (England 82%). About 0.8 km away, Newday Nursing Home is rated Good. It is one of 17 homes run by Lifeways Community Care Limited. 13 of those with a rating are Good or Outstanding.
