Requires improvementSafe: Requires improvementEffective: GoodCaring: Requires improvementResponsive: GoodWell-led: GoodRated 11 months ago↓ Down from Good
SafeAre people protected from abuse and avoidable harm?62%Requires improvement
See the breakdownHide the breakdown1 of 8 below good
Involving people to manage risksSignificant shortfalls
Infection prevention and controlGood
Learning cultureGood
Medicines optimisationGood
Safe and effective staffingGood
Safe environmentsGood
Safe systems, pathways and transitionsGood
SafeguardingGood
EffectiveDoes care achieve good outcomes and a good quality of life?71%Good
See the breakdownHide the breakdown1 of 6 below good
Consent to care and treatmentSome shortfalls
Assessing needsGood
Delivering evidence-based care and treatmentGood
How staff, teams and services work togetherGood
Monitoring and improving outcomesGood
Supporting people to live healthier livesGood
CaringAre staff kind, compassionate and respectful?62%Requires improvement
See the breakdownHide the breakdown1 of 5 below good
Kindness, compassion and dignitySignificant shortfalls
Independence, choice and controlGood
Responding to people's immediate needsGood
Treating people as individualsGood
Workforce wellbeing and enablementGood
ResponsiveAre services organised to meet people's needs?75%Good
See the breakdownHide the breakdownAll 7 good
Care provision, integration and continuityGood
Equity in accessGood
Equity in experiences and outcomesGood
Listening to and involving peopleGood
Person-centred careGood
Planning for the futureGood
Providing InformationGood
Well-ledIs the home well managed, with a culture of high-quality care?75%Good
See the breakdownHide the breakdownAll 7 good
Capable, compassionate and inclusive leadersGood
Freedom to speak upGood
Governance, management and sustainabilityGood
Learning, improvement and innovationGood
Partnerships and communitiesGood
Shared direction and cultureGood
Workforce equality, diversity and inclusionGood
Percentages are CQC scores from its newer way of assessing homes. ?
CQC scored 33 standards: 30 good, 3 below good. Use “See the breakdown” on each key question for its standards. ?
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Run by Bexley Independent Living Services Limited, Mountview is a residential care home in Bexleyheath, Bexley with 8 registered beds. CQC registers it to look after older people, younger adults and people with a learning disability or autism. The typical home in Bexley has 39 beds, so this one is on the small side.
The current CQC rating is Requires improvement, published in November 2025. It was Requires improvement for safe and caring as well. For effective, responsive and well-led, the rating was Good. Before that, in January 2018, it was rated Good. That is more recent than most ratings in Bexley, where the typical rating is about 4 years old. Of the 33 standards CQC scored, 3 fell below good. The lowest was “kindness, compassion and dignity” (significant shortfalls).
About 0.9 km away, Adelaide Care Home is rated Good. In Bexley, 75% of rated care homes are Good or Outstanding (England 82%). The kitchen has a food hygiene rating of 4 (good), from July 2024. 95% of homes in Bexley score the top mark of 5.
