SafeAre people protected from abuse and avoidable harm?28%Inadequate
See the breakdownHide the breakdown8 of 8 below good
Involving people to manage risksSignificant shortfalls
Learning cultureSignificant shortfalls
Medicines optimisationSignificant shortfalls
Safe and effective staffingSignificant shortfalls
Safe environmentsSignificant shortfalls
Safe systems, pathways and transitionsSignificant shortfalls
SafeguardingSignificant shortfalls
Infection prevention and controlSome shortfalls
EffectiveDoes care achieve good outcomes and a good quality of life?29%Inadequate
See the breakdownHide the breakdown6 of 6 below good
Assessing needsSignificant shortfalls
Consent to care and treatmentSignificant shortfalls
Delivering evidence-based care and treatmentSignificant shortfalls
How staff, teams and services work togetherSignificant shortfalls
Monitoring and improving outcomesSignificant shortfalls
Supporting people to live healthier livesSome shortfalls
CaringAre staff kind, compassionate and respectful?40%Requires improvement
See the breakdownHide the breakdown5 of 5 below good
Responding to people's immediate needsSignificant shortfalls
Workforce wellbeing and enablementSignificant shortfalls
Independence, choice and controlSome shortfalls
Kindness, compassion and dignitySome shortfalls
Treating people as individualsSome shortfalls
ResponsiveAre services organised to meet people's needs?36%Inadequate
See the breakdownHide the breakdown7 of 7 below good
Care provision, integration and continuitySignificant shortfalls
Equity in accessSignificant shortfalls
Person-centred careSignificant shortfalls
Providing InformationSignificant shortfalls
Equity in experiences and outcomesSome shortfalls
Listening to and involving peopleSome shortfalls
Planning for the futureSome shortfalls
Well-ledIs the home well managed, with a culture of high-quality care?36%Inadequate
See the breakdownHide the breakdown7 of 7 below good
Capable, compassionate and inclusive leadersSignificant shortfalls
Governance, management and sustainabilitySignificant shortfalls
Learning, improvement and innovationSignificant shortfalls
Shared direction and cultureSignificant shortfalls
Freedom to speak upSome shortfalls
Partnerships and communitiesSome shortfalls
Workforce equality, diversity and inclusionSome shortfalls
Percentages are CQC scores from its newer way of assessing homes. ?
CQC scored 33 standards: 0 good, 33 below good. Use “See the breakdown” on each key question for its standards. ?
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Mr 'C's is one of 74 care homes in Torbay: a 40-bed nursing home in Torquay, run by Woodland Healthcare Limited. It is registered to care for older people, people with dementia and younger adults. Most homes in Torbay are smaller: the median there is 26 beds.
Across Torbay, 80% of rated homes are Good or Outstanding, against 82% for England. Its kitchen was rated 4 for food hygiene in August 2026. In Torbay, 83% of homes score 5. It is one of 6 homes run by Woodland Healthcare Limited. 2 of those with a rating are Good or Outstanding. The nearest home with a higher rating is Castle Road (Good), 0.4 km away.
CQC's latest rating, from October 2026, is Inadequate overall. It was Inadequate for safe, effective, responsive and well-led as well. Caring was rated Requires improvement. Its previous rating, in July 2022, was Good, so the home has slipped. That is more recent than most ratings in Torbay, where the typical rating is about 4 years old. CQC found significant shortfalls in “responding to people's immediate needs”, one of 33 standards out of 33 scored below good.
