SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Requires improvement
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Requires improvement
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
New Street is a 2-bed residential care home in Brierley Hill, Dudley, run by Freetime Plus Limited. It is registered to care for people with a learning disability or autism. It is a small home for Dudley, where the median is 22 beds.
CQC last rated the home in February 2022, giving it Requires improvement overall. Effective and well-led were also Requires improvement. For safe, caring and responsive, the rating was Good.
It is one of 2 homes run by Freetime Plus Limited. 0 of those with a rating are Good or Outstanding. Inshore Support Limited - 1 Whitehall Road, 1.0 km away, is the closest home rated Good. The kitchen has a food hygiene rating of 4 (good), from December 2019. 61% of homes in Dudley score the top mark of 5. 22 other homes in Dudley share its tier, “Requires improvement”.