SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Chris Care Service (UK) Limited runs Norfolk House Care Home, a residential care home in Wigan with room for 18 residents. Its CQC registration covers older people and people with dementia. The typical home in Wigan has 40 beds, so this one is on the small side.
CQC rated it Good overall and in all five key questions in September 2023. That matches its previous rating, from October 2019.
36 other homes in Wigan share its tier, “Good”. Food hygiene inspectors scored the kitchen 5 out of 5 in August 2026. That is true of 64% of homes in Wigan. None of the 5 nearest rated homes has a higher rating. Chris Care Service (UK) Limited runs 2 care homes, and all 2 rated are Good or Outstanding.
