Nursing home · Manchester

Norlands Nursing Home

Monsall Road, Newton Heath, Manchester, M40 8NQ

Good Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good Rated 3 months ago

CQC rating

Good
Published 28 July 2026 Rated 3 months ago ?
  • SafeAre people protected from abuse and avoidable harm?72%Good
    See the breakdownHide the breakdown1 of 8 below good
    • Medicines optimisationSome shortfalls
    • Infection prevention and controlGood
    • Involving people to manage risksGood
    • Learning cultureGood
    • Safe and effective staffingGood
    • Safe environmentsGood
    • Safe systems, pathways and transitionsGood
    • SafeguardingGood
  • EffectiveDoes care achieve good outcomes and a good quality of life?75%Good
    See the breakdownHide the breakdownAll 6 good
    • Assessing needsGood
    • Consent to care and treatmentGood
    • Delivering evidence-based care and treatmentGood
    • How staff, teams and services work togetherGood
    • Monitoring and improving outcomesGood
    • Supporting people to live healthier livesGood
  • CaringAre staff kind, compassionate and respectful?80%Good
    See the breakdownHide the breakdown1 of 5 exceptional
    • Independence, choice and controlGood
    • Responding to people's immediate needsGood
    • Treating people as individualsGood
    • Workforce wellbeing and enablementGood
    • Kindness, compassion and dignityExceptional
  • ResponsiveAre services organised to meet people's needs?75%Good
    See the breakdownHide the breakdownAll 7 good
    • Care provision, integration and continuityGood
    • Equity in accessGood
    • Equity in experiences and outcomesGood
    • Listening to and involving peopleGood
    • Person-centred careGood
    • Planning for the futureGood
    • Providing InformationGood
  • Well-ledIs the home well managed, with a culture of high-quality care?75%Good
    See the breakdownHide the breakdownAll 7 good
    • Capable, compassionate and inclusive leadersGood
    • Freedom to speak upGood
    • Governance, management and sustainabilityGood
    • Learning, improvement and innovationGood
    • Partnerships and communitiesGood
    • Shared direction and cultureGood
    • Workforce equality, diversity and inclusionGood

Percentages are CQC scores from its newer way of assessing homes. ?

CQC scored 33 standards: 31 good, 1 exceptional, 1 below good. Use “See the breakdown” on each key question for its standards. ?

Earlier ratings ?

  • August 2019GoodSECRW
  • July 2018Requires improvementSECRW
  • April 2016GoodSECRW

Read the full report on the CQC website ↗

How it compares in Manchester

Norlands Nursing Home is in the Good tier ?, with 48 other homes in Manchester. 82% of rated homes here are Good or Outstanding (England: 82%).

  • Outstanding 3 (3%)
  • Good 49 (57%)
  • Good, with an area to improve 9 (10%)
  • Requires improvement 12 (14%)
  • Inadequate 1 (1%)
  • Not yet rated 12 (14%)

See all 86 care homes in Manchester →

Care homes nearby

  • Church Lane
    Manchester · M9 4LA · Residential care home · 4 beds0.5 km
    Not yet rated S: not ratedE: not ratedC: not ratedR: not ratedW: not rated
  • Next Steps
    Manchester · M9 4PG · Nursing home · 4 beds0.7 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 8 years ago
  • Next Steps Ashley Lane
    Manchester · M9 4NU · Nursing home · 6 beds0.8 km
    Not yet rated S: not ratedE: not ratedC: not ratedR: not ratedW: not rated
  • Next Steps Mental Healthcare Ltd
    Manchester · M9 4NU · Nursing home · 6 beds0.8 km
    Not yet rated S: not ratedE: not ratedC: not ratedR: not ratedW: not rated
  • Oakbank Care Home
    Manchester · M9 5YA · Nursing home · 55 beds0.8 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 3 years ago
  • Short Breaks - 8 Broadlands Walk
    Manchester · M40 5LT · Residential care home · 4 beds1.0 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 7 years ago

More care homes near M40 8NQ →

About Norlands Nursing Home

Norlands Nursing Home is a 21-bed nursing home in Manchester, run by J J Bordiuk and M Bordiuk. Its CQC registration covers older people, people with dementia, people with a physical disability, people with a learning disability or autism, people with mental health needs and people with a sensory impairment.

In Manchester, 82% of rated care homes are Good or Outstanding (England 82%). Food hygiene inspectors scored the kitchen 4 out of 5 in October 2025. In Manchester, 87% of homes score 5. Of the 3 closest rated homes, none is rated above it.

In July 2026, CQC gave it Good overall, and Good for each of the five key questions too. It was also rated Good at the inspection before, in August 2019. Ratings in Manchester are typically about 4 years old, which makes this one newer than most. Of the 33 standards CQC scored, 1 fell below good. The lowest was “medicines optimisation” (some shortfalls).