SafeAre people protected from abuse and avoidable harm?Not yet rated
EffectiveDoes care achieve good outcomes and a good quality of life?Not yet rated
CaringAre staff kind, compassionate and respectful?Not yet rated
ResponsiveAre services organised to meet people's needs?Not yet rated
Well-ledIs the home well managed, with a culture of high-quality care?Not yet rated
CQC's register shows no registered manager for this home. Every care home must have one. The home may be recruiting, or a new manager may be applying to CQC. ?
Milewood Healthcare Ltd runs Norton Villa, a residential care home in Stockton-on-Tees with room for 1 residents. CQC registers it to look after older people, younger adults and people with a learning disability or autism. That is smaller than most homes in Stockton-on-Tees, where the typical home has 30 beds.
The kitchen has a food hygiene rating of 5 (very good), from January 2026. 100% of homes in Stockton-on-Tees also score 5. Milewood Healthcare Ltd runs 22 care homes, and 15 of the 16 rated are Good or Outstanding. There is no registered manager on CQC's register right now.
The home is waiting for its first CQC rating. New registrations and changes of owner are the usual reasons.