Requires improvementSafe: Requires improvementEffective: GoodCaring: GoodResponsive: GoodWell-led: Requires improvementRated 3 years ago↓ Down from Good
SafeAre people protected from abuse and avoidable harm?Requires improvement
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Requires improvement
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Norwood House is in the Requires improvement tier ?, with 11 other homes in North Lincolnshire.
79% of rated homes here are Good or Outstanding (England: 82%).
Norwood House is a 28-bed residential care home in Scunthorpe, North Lincolnshire, run by Heera Care Ltd. It is registered to care for older people, people with dementia, younger adults, people with a physical disability and people with a sensory impairment.
About 1.7 km away, Holly House Care Home is rated Good. It is one of 2 homes run by Heera Care Ltd. 0 of those with a rating are Good or Outstanding. Across North Lincolnshire, 79% of rated homes are Good or Outstanding, against 82% for England. The kitchen has a food hygiene rating of 5 (very good), from May 2026. 78% of homes in North Lincolnshire also score 5.
CQC last rated the home in October 2023, giving it Requires improvement overall. Safe and well-led were also Requires improvement. Effective, caring and responsive were rated Good. That is down from Good in June 2022.
