Requires improvementSafe: Requires improvementEffective: Requires improvementCaring: GoodResponsive: GoodWell-led: Requires improvementRated 1 year ago↓ Down from Good
SafeAre people protected from abuse and avoidable harm?53%Requires improvement
See the breakdownHide the breakdown5 of 8 below good
Involving people to manage risksSignificant shortfalls
Safe environmentsSignificant shortfalls
Infection prevention and controlSome shortfalls
Medicines optimisationSome shortfalls
Safe and effective staffingSome shortfalls
Learning cultureGood
Safe systems, pathways and transitionsGood
SafeguardingGood
EffectiveDoes care achieve good outcomes and a good quality of life?58%Requires improvement
See the breakdownHide the breakdown3 of 6 below good
Monitoring and improving outcomesSignificant shortfalls
Consent to care and treatmentSome shortfalls
Delivering evidence-based care and treatmentSome shortfalls
Assessing needsGood
How staff, teams and services work togetherGood
Supporting people to live healthier livesGood
CaringAre staff kind, compassionate and respectful?75%Good
See the breakdownHide the breakdownAll 5 good
Independence, choice and controlGood
Kindness, compassion and dignityGood
Responding to people's immediate needsGood
Treating people as individualsGood
Workforce wellbeing and enablementGood
ResponsiveAre services organised to meet people's needs?75%Good
See the breakdownHide the breakdownAll 7 good
Care provision, integration and continuityGood
Equity in accessGood
Equity in experiences and outcomesGood
Listening to and involving peopleGood
Person-centred careGood
Planning for the futureGood
Providing InformationGood
Well-ledIs the home well managed, with a culture of high-quality care?54%Requires improvement
See the breakdownHide the breakdown4 of 7 below good
Governance, management and sustainabilitySignificant shortfalls
Learning, improvement and innovationSignificant shortfalls
Capable, compassionate and inclusive leadersSome shortfalls
Freedom to speak upSome shortfalls
Partnerships and communitiesGood
Shared direction and cultureGood
Workforce equality, diversity and inclusionGood
Percentages are CQC scores from its newer way of assessing homes. ?
CQC scored 33 standards: 21 good, 12 below good. Use “See the breakdown” on each key question for its standards. ?
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Nutley Lodge Care Home is in the Requires improvement tier ?, with 16 other homes in Plymouth.
79% of rated homes here are Good or Outstanding (England: 82%).
Nutley Lodge Care Home is a 27-bed residential care home in Plymouth. The home is its own registered provider. Its CQC registration covers older people, people with dementia and people with a physical disability.
The current CQC rating is Requires improvement, published in April 2025. It was Requires improvement for safe, effective and well-led as well. Caring and responsive were rated Good. Before that, in March 2018, it was rated Good. That is more recent than most ratings in Plymouth, where the typical rating is about 4 years old. Of the 33 standards CQC scored, 12 fell below good. The lowest was “monitoring and improving outcomes” (significant shortfalls).
About 0.5 km away, Elburton Heights is rated Good. The kitchen has a food hygiene rating of 5 (very good), from May 2026. That is true of 87% of homes in Plymouth. In Plymouth, 79% of rated care homes are Good or Outstanding (England 82%).
