SafeAre people protected from abuse and avoidable harm?69%Good
See the breakdownHide the breakdown2 of 8 below good
Safe and effective staffingSome shortfalls
Safe environmentsSome shortfalls
Infection prevention and controlGood
Involving people to manage risksGood
Learning cultureGood
Medicines optimisationGood
Safe systems, pathways and transitionsGood
SafeguardingGood
EffectiveDoes care achieve good outcomes and a good quality of life?75%Good
See the breakdownHide the breakdownAll 6 good
Assessing needsGood
Consent to care and treatmentGood
Delivering evidence-based care and treatmentGood
How staff, teams and services work togetherGood
Monitoring and improving outcomesGood
Supporting people to live healthier livesGood
CaringAre staff kind, compassionate and respectful?75%Good
See the breakdownHide the breakdownAll 5 good
Independence, choice and controlGood
Kindness, compassion and dignityGood
Responding to people's immediate needsGood
Treating people as individualsGood
Workforce wellbeing and enablementGood
ResponsiveAre services organised to meet people's needs?75%Good
See the breakdownHide the breakdownAll 7 good
Care provision, integration and continuityGood
Equity in accessGood
Equity in experiences and outcomesGood
Listening to and involving peopleGood
Person-centred careGood
Planning for the futureGood
Providing InformationGood
Well-ledIs the home well managed, with a culture of high-quality care?75%Good
See the breakdownHide the breakdownAll 7 good
Capable, compassionate and inclusive leadersGood
Freedom to speak upGood
Governance, management and sustainabilityGood
Learning, improvement and innovationGood
Partnerships and communitiesGood
Shared direction and cultureGood
Workforce equality, diversity and inclusionGood
Percentages are CQC scores from its newer way of assessing homes. ?
CQC scored 33 standards: 31 good, 2 below good. Use “See the breakdown” on each key question for its standards. ?
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Oak Cottage is a 8-bed residential care home in Liverpool, run by Wings Care (North West) LLP. It is registered to care for younger adults, people with a learning disability or autism and people with mental health needs. It is a small home for Liverpool, where the median is 36 beds.
Its CQC rating, from August 2025, is Good across the board: overall and for every key question. Its previous rating, in February 2024, was Requires improvement, so the home has improved. That is more recent than most ratings in Liverpool, where the typical rating is about 2 years old. Of the 33 standards CQC scored, 2 fell below good. The lowest was “safe and effective staffing” (some shortfalls).
34 other homes in Liverpool share its tier, “Good”. Its kitchen was rated 5 for food hygiene in June 2025. That is true of 64% of homes in Liverpool. None of the 6 nearest rated homes has a higher rating. Wings Care (North West) LLP runs 4 care homes, and 3 of the 4 rated are Good or Outstanding.
