Residential care home · East Sussex

Old Hastings House

High Street, Hastings, TN34 3ET

Requires improvement Safe: Requires improvementEffective: GoodCaring: GoodResponsive: GoodWell-led: Requires improvement Rated 1 year ago ↓ Down from Good New owner since March 2025

CQC rating

Requires improvement
Published 1 May 2025 Rated 1 year ago ?
  • SafeAre people protected from abuse and avoidable harm?53%Requires improvement
    See the breakdownHide the breakdown6 of 8 below good
    • Involving people to manage risksSignificant shortfalls
    • Learning cultureSome shortfalls
    • Medicines optimisationSome shortfalls
    • Safe and effective staffingSome shortfalls
    • Safe environmentsSome shortfalls
    • SafeguardingSome shortfalls
    • Infection prevention and controlGood
    • Safe systems, pathways and transitionsGood
  • EffectiveDoes care achieve good outcomes and a good quality of life?67%Good
    See the breakdownHide the breakdown2 of 6 below good
    • Consent to care and treatmentSome shortfalls
    • Monitoring and improving outcomesSome shortfalls
    • Assessing needsGood
    • Delivering evidence-based care and treatmentGood
    • How staff, teams and services work togetherGood
    • Supporting people to live healthier livesGood
  • CaringAre staff kind, compassionate and respectful?65%Good
    See the breakdownHide the breakdown2 of 5 below good
    • Responding to people's immediate needsSome shortfalls
    • Workforce wellbeing and enablementSome shortfalls
    • Independence, choice and controlGood
    • Kindness, compassion and dignityGood
    • Treating people as individualsGood
  • ResponsiveAre services organised to meet people's needs?64%Good
    See the breakdownHide the breakdown3 of 7 below good
    • Care provision, integration and continuitySome shortfalls
    • Listening to and involving peopleSome shortfalls
    • Planning for the futureSome shortfalls
    • Equity in accessGood
    • Equity in experiences and outcomesGood
    • Person-centred careGood
    • Providing InformationGood
  • Well-ledIs the home well managed, with a culture of high-quality care?54%Requires improvement
    See the breakdownHide the breakdown6 of 7 below good
    • Capable, compassionate and inclusive leadersSome shortfalls
    • Freedom to speak upSome shortfalls
    • Governance, management and sustainabilitySome shortfalls
    • Learning, improvement and innovationSome shortfalls
    • Partnerships and communitiesSome shortfalls
    • Shared direction and cultureSome shortfalls
    • Workforce equality, diversity and inclusionGood

Percentages are CQC scores from its newer way of assessing homes. ?

CQC scored 33 standards: 14 good, 19 below good. Use “See the breakdown” on each key question for its standards. ?

The home changed owner in March 2025. ?

Earlier ratings ?

  • December 2022GoodSECRW previous owner
  • November 2019Requires improvementSECRW previous owner
  • February 2017GoodSECRW previous owner

The home changed owner or registration. Earlier ratings are on the CQC website: previous registration ↗.

Read the full report on the CQC website ↗

How it compares in East Sussex

Old Hastings House is in the Requires improvement tier ?, with 41 other homes in East Sussex. 85% of rated homes here are Good or Outstanding (England: 82%).

  • Outstanding 5 (2%)
  • Good, with Outstanding areas 10 (4%)
  • Good 168 (60%)
  • Good, with an area to improve 48 (17%)
  • Requires improvement 42 (15%)
  • Not yet rated 8 (3%)

See all 281 care homes in East Sussex →

Care homes nearby

  • Evergreen
    Hastings, East Sussex · TN34 3JR · Nursing home · 16 beds0.3 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 5 months ago
  • St Marks
    Hastings, East Sussex · TN34 3JR · Residential care home · 7 beds0.3 km
    Good S: GoodE: GoodC: GoodR: GoodW: Requires improvement Rated 3 years ago
  • 63 Collier Road
    Hastings, East Sussex · TN34 3JS · Residential care home · 3 beds0.3 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 7 years ago
  • The Laurels Care Centre
    Hastings, East Sussex · TN35 5NB · Nursing home · 52 beds0.4 km
    Requires improvement S: Requires improvementE: GoodC: GoodR: GoodW: Requires improvement Rated 2 years ago
  • Mountside Care Home
    Hastings, East Sussex · TN34 2ET · Residential care home · 52 beds1.2 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated this month
  • New Directions (Hastings) Limited - Bishops Lodge
    Hastings, East Sussex · TN34 2DL · Residential care home · 6 beds1.3 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 7 years ago

More care homes near TN34 3ET →

Old Hastings House at a glance

Simicare Limited runs Old Hastings House, a residential care home in Hastings, East Sussex with room for 60 residents. It is registered to care for older people, people with dementia, younger adults, people with a physical disability and people with a sensory impairment. Most homes in East Sussex are smaller: the median there is 24 beds.

The current CQC rating is Requires improvement, published in May 2025. Safe and well-led were also Requires improvement. For effective, caring and responsive, the rating was Good. That is down from Good in December 2022. The typical rating in East Sussex is about 4 years old, so this one is fairly recent. Of the 33 standards CQC scored, 19 fell below good. The lowest was “involving people to manage risks” (significant shortfalls).

About 0.3 km away, Evergreen is rated Good. The home changed owner in March 2025. In East Sussex, 85% of rated care homes are Good or Outstanding (England 82%). Food hygiene inspectors scored the kitchen 3 out of 5 in September 2026. 90% of homes in East Sussex score the top mark of 5.