SafeAre people protected from abuse and avoidable harm?78%Good
See the breakdownHide the breakdown1 of 8 exceptional
Infection prevention and controlGood
Involving people to manage risksGood
Learning cultureGood
Medicines optimisationGood
Safe environmentsGood
Safe systems, pathways and transitionsGood
SafeguardingGood
Safe and effective staffingExceptional
EffectiveDoes care achieve good outcomes and a good quality of life?75%Good
See the breakdownHide the breakdownAll 6 good
Assessing needsGood
Consent to care and treatmentGood
Delivering evidence-based care and treatmentGood
How staff, teams and services work togetherGood
Monitoring and improving outcomesGood
Supporting people to live healthier livesGood
CaringAre staff kind, compassionate and respectful?95%★Outstanding
See the breakdownHide the breakdown4 of 5 exceptional
Responding to people's immediate needsGood
Independence, choice and controlExceptional
Kindness, compassion and dignityExceptional
Treating people as individualsExceptional
Workforce wellbeing and enablementExceptional
ResponsiveAre services organised to meet people's needs?71%Good
See the breakdownHide the breakdown1 of 7 below good
Care provision, integration and continuitySome shortfalls
Equity in accessGood
Equity in experiences and outcomesGood
Listening to and involving peopleGood
Person-centred careGood
Planning for the futureGood
Providing InformationGood
Well-ledIs the home well managed, with a culture of high-quality care?89%★Outstanding
See the breakdownHide the breakdown4 of 7 exceptional
Capable, compassionate and inclusive leadersGood
Freedom to speak upGood
Governance, management and sustainabilityGood
Learning, improvement and innovationExceptional
Partnerships and communitiesExceptional
Shared direction and cultureExceptional
Workforce equality, diversity and inclusionExceptional
Percentages are CQC scores from its newer way of assessing homes. ?
CQC scored 33 standards: 23 good, 9 exceptional, 1 below good. Use “See the breakdown” on each key question for its standards. ?
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Orchid Care Home is an independent 84-bed nursing home in Swindon, registered with CQC under its own name. It is registered to care for older people and people with dementia. Most homes in Swindon are smaller: the median there is 14 beds.
The current CQC rating is Outstanding, published in December 2024. Caring and well-led were also Outstanding. For safe, effective and responsive, the rating was Good. That is up from Good in November 2019. Of the 33 standards CQC scored, 1 fell below good. The lowest was “care provision, integration and continuity” (some shortfalls).
It is one of 2 homes run by Angel Care (Orchid Care Homes) Ltd. 2 of those with a rating are Good or Outstanding. None of the 6 nearest homes is rated Outstanding. Across Swindon, 89% of rated homes are Good or Outstanding, against 82% for England. Its kitchen was rated 5 for food hygiene in September 2025. That is true of 92% of homes in Swindon.
