Residential care home · Hertfordshire

Osbourne Court

Park Drive, Baldock, SG7 6EN

Good Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good Rated 1 year ago ↑ Up from Req. improvement

CQC rating

Good
Published 24 June 2025 Rated 1 year ago ?
  • SafeAre people protected from abuse and avoidable harm?75%Good
    See the breakdownHide the breakdownAll 8 good
    • Infection prevention and controlGood
    • Involving people to manage risksGood
    • Learning cultureGood
    • Medicines optimisationGood
    • Safe and effective staffingGood
    • Safe environmentsGood
    • Safe systems, pathways and transitionsGood
    • SafeguardingGood
  • EffectiveDoes care achieve good outcomes and a good quality of life?75%Good
    See the breakdownHide the breakdownAll 6 good
    • Assessing needsGood
    • Consent to care and treatmentGood
    • Delivering evidence-based care and treatmentGood
    • How staff, teams and services work togetherGood
    • Monitoring and improving outcomesGood
    • Supporting people to live healthier livesGood
  • CaringAre staff kind, compassionate and respectful?75%Good
    See the breakdownHide the breakdownAll 5 good
    • Independence, choice and controlGood
    • Kindness, compassion and dignityGood
    • Responding to people's immediate needsGood
    • Treating people as individualsGood
    • Workforce wellbeing and enablementGood
  • ResponsiveAre services organised to meet people's needs?79%Good
    See the breakdownHide the breakdown1 of 7 exceptional
    • Care provision, integration and continuityGood
    • Equity in accessGood
    • Equity in experiences and outcomesGood
    • Listening to and involving peopleGood
    • Planning for the futureGood
    • Providing InformationGood
    • Person-centred careExceptional
  • Well-ledIs the home well managed, with a culture of high-quality care?79%Good
    See the breakdownHide the breakdown1 of 7 exceptional
    • Freedom to speak upGood
    • Governance, management and sustainabilityGood
    • Learning, improvement and innovationGood
    • Partnerships and communitiesGood
    • Shared direction and cultureGood
    • Workforce equality, diversity and inclusionGood
    • Capable, compassionate and inclusive leadersExceptional

Percentages are CQC scores from its newer way of assessing homes. ?

CQC scored 33 standards: 31 good, 2 exceptional. Use “See the breakdown” on each key question for its standards. ?

Earlier ratings ?

  • February 2023Requires improvementSECRW previous owner
  • July 2022Inspected, no new rating
  • May 2022InadequateSECRW previous owner
  • September 2021Requires improvementSECRW previous owner
  • October 2020Requires improvementSECRW previous owner
Show 5 older
  • June 2020Requires improvementSECRW previous owner
  • November 2018GoodSECRW previous owner
  • March 2016GoodSECRW previous owner
  • June 2015Requires improvementSECRW previous owner
  • January 2015Requires improvementSECRW previous owner

The home changed owner or registration. Earlier ratings are on the CQC website: previous registration ↗.

Read the full report on the CQC website ↗

How it compares in Hertfordshire

Osbourne Court is in the Good tier ?, with 121 other homes in Hertfordshire. 76% of rated homes here are Good or Outstanding (England: 82%).

  • Outstanding 9 (4%)
  • Good, with Outstanding areas 12 (5%)
  • Good 122 (50%)
  • Good, with an area to improve 23 (9%)
  • Requires improvement 50 (20%)
  • Inadequate 1 (0%)
  • Not yet rated 29 (12%)

See all 246 care homes in Hertfordshire →

Care homes nearby

  • Providence Court
    Baldock, Hertfordshire · SG7 6TT · Residential care home · 61 beds0.5 km
    Requires improvement S: Requires improvementE: GoodC: GoodR: GoodW: Requires improvement Rated 1 year ago
  • Burleigh House
    Baldock, Hertfordshire · SG7 6AA · Residential care home · 44 beds0.6 km
    Requires improvement S: Requires improvementE: GoodC: GoodR: GoodW: Requires improvement Rated 5 years ago
  • Trembaths
    Letchworth Garden City, Hertfordshire · SG6 1UA · Nursing home · 51 beds1.6 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated this month
  • Garden City Court
    Letchworth Garden City, Hertfordshire · SG6 2PP · Residential care home · 75 beds2.0 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 5 years ago
  • White House Care Home
    Letchworth Garden City, Hertfordshire · SG6 1QL · Nursing home · 50 beds2.1 km
    Not yet rated S: not ratedE: not ratedC: not ratedR: not ratedW: not rated
  • St Catherines Nursing Home
    Letchworth Garden City, Hertfordshire · SG6 3PR · Nursing home · 39 beds3.4 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 3 months ago

More care homes near SG7 6EN →

Other homes run by Colleycare Limited

19 care homes in total: 1 Outstanding, 13 Good, 5 Requires improvement.

  • St Lukes and The Oaks Care Home
    Caversham, Reading · RG4 8RP · Residential care home · 78 beds
    Outstanding S: GoodE: OutstandingC: GoodR: GoodW: Outstanding Rated 7 years ago
  • St Brendan's Care Home
    Crowthorne, Bracknell Forest · RG45 7HU · Residential care home · 62 beds
    Good S: GoodE: GoodC: GoodR: OutstandingW: Good Rated 4 years ago
  • Ashlyns Care Home
    Berkhamsted, Hertfordshire · HP4 2ST · Residential care home · 62 beds
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 8 years ago
  • Dalton Lodge
    London, Waltham Forest · E17 3QS · Residential care home · 64 beds
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 10 months ago
  • Ryeview Manor Care Home
    High Wycombe, Buckinghamshire · HP11 1DW · Residential care home · 94 beds
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 6 years ago
  • St Anns Care Home
    Kettering, North Northamptonshire · NN15 7HW · Residential care home · 39 beds
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 3 years ago

All 19 homes run by Colleycare Limited →

What the data says about Osbourne Court

Run by Colleycare Limited, Osbourne Court is a residential care home in Baldock, Hertfordshire with 69 registered beds. Its CQC registration covers older people, people with dementia, younger adults and people with a physical disability. Most homes in Hertfordshire are smaller: the median there is 30 beds.

CQC rated it Good overall and in all five key questions in June 2025. That is up from Requires improvement in February 2023. Ratings in Hertfordshire are typically about 5 years old, which makes this one newer than most. CQC scored 33 standards: 2 exceptional and the rest good.

In Hertfordshire, 76% of rated care homes are Good or Outstanding (England 82%). It is one of 19 homes run by Colleycare Limited. 14 of those with a rating are Good or Outstanding. None of the 5 nearest rated homes has a higher rating.