SafeAre people protected from abuse and avoidable harm?59%Requires improvement
See the breakdownHide the breakdown5 of 8 below good
Infection prevention and controlSome shortfalls
Learning cultureSome shortfalls
Medicines optimisationSome shortfalls
Safe and effective staffingSome shortfalls
Safe environmentsSome shortfalls
Involving people to manage risksGood
Safe systems, pathways and transitionsGood
SafeguardingGood
EffectiveDoes care achieve good outcomes and a good quality of life?67%Good
See the breakdownHide the breakdown2 of 6 below good
Consent to care and treatmentSome shortfalls
Monitoring and improving outcomesSome shortfalls
Assessing needsGood
Delivering evidence-based care and treatmentGood
How staff, teams and services work togetherGood
Supporting people to live healthier livesGood
CaringAre staff kind, compassionate and respectful?70%Good
See the breakdownHide the breakdown1 of 5 below good
Workforce wellbeing and enablementSome shortfalls
Independence, choice and controlGood
Kindness, compassion and dignityGood
Responding to people's immediate needsGood
Treating people as individualsGood
ResponsiveAre services organised to meet people's needs?68%Good
See the breakdownHide the breakdown2 of 7 below good
Listening to and involving peopleSome shortfalls
Person-centred careSome shortfalls
Care provision, integration and continuityGood
Equity in accessGood
Equity in experiences and outcomesGood
Planning for the futureGood
Providing InformationGood
Well-ledIs the home well managed, with a culture of high-quality care?54%Requires improvement
See the breakdownHide the breakdown5 of 7 below good
Governance, management and sustainabilitySignificant shortfalls
Capable, compassionate and inclusive leadersSome shortfalls
Freedom to speak upSome shortfalls
Learning, improvement and innovationSome shortfalls
Shared direction and cultureSome shortfalls
Partnerships and communitiesGood
Workforce equality, diversity and inclusionGood
Percentages are CQC scores from its newer way of assessing homes. ?
CQC scored 33 standards: 18 good, 15 below good. Use “See the breakdown” on each key question for its standards. ?
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Parkgate Manor is in the Requires improvement tier ?, with 41 other homes in East Sussex.
85% of rated homes here are Good or Outstanding (England: 82%).
Parkgate Manor is a 40-bed residential care home in Battle, East Sussex. The home is its own registered provider. CQC registers it to look after people with a learning disability or autism. That is larger than most homes in East Sussex, where the typical home has 24 beds.
The current CQC rating is Requires improvement, published in September 2025. Safe and well-led were also Requires improvement. CQC rated effective, caring and responsive as Good. That matches its previous rating, from December 2022. Ratings in East Sussex are typically about 4 years old, which makes this one newer than most. Of the 33 standards CQC scored, 15 fell below good. The lowest was “governance, management and sustainability” (significant shortfalls).
About 1.5 km away, Hazel Lodge Care Home is rated Good. Across East Sussex, 85% of rated homes are Good or Outstanding, against 82% for England. Food hygiene inspectors scored the kitchen 5 out of 5 in October 2024. That is true of 90% of homes in East Sussex.
