SafeAre people protected from abuse and avoidable harm?66%Good
See the breakdownHide the breakdown3 of 8 below good
Involving people to manage risksSome shortfalls
Medicines optimisationSome shortfalls
Safe environmentsSome shortfalls
Infection prevention and controlGood
Learning cultureGood
Safe and effective staffingGood
Safe systems, pathways and transitionsGood
SafeguardingGood
EffectiveDoes care achieve good outcomes and a good quality of life?75%Good
See the breakdownHide the breakdownAll 6 good
Assessing needsGood
Consent to care and treatmentGood
Delivering evidence-based care and treatmentGood
How staff, teams and services work togetherGood
Monitoring and improving outcomesGood
Supporting people to live healthier livesGood
CaringAre staff kind, compassionate and respectful?75%Good
See the breakdownHide the breakdownAll 5 good
Independence, choice and controlGood
Kindness, compassion and dignityGood
Responding to people's immediate needsGood
Treating people as individualsGood
Workforce wellbeing and enablementGood
ResponsiveAre services organised to meet people's needs?75%Good
See the breakdownHide the breakdownAll 7 good
Care provision, integration and continuityGood
Equity in accessGood
Equity in experiences and outcomesGood
Listening to and involving peopleGood
Person-centred careGood
Planning for the futureGood
Providing InformationGood
Well-ledIs the home well managed, with a culture of high-quality care?61%Requires improvement
See the breakdownHide the breakdown4 of 7 below good
Capable, compassionate and inclusive leadersSome shortfalls
Governance, management and sustainabilitySome shortfalls
Learning, improvement and innovationSome shortfalls
Shared direction and cultureSome shortfalls
Freedom to speak upGood
Partnerships and communitiesGood
Workforce equality, diversity and inclusionGood
Percentages are CQC scores from its newer way of assessing homes. ?
CQC scored 33 standards: 26 good, 7 below good. Use “See the breakdown” on each key question for its standards. ?
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Parkwood House is in the Good, with an area to improve tier ?, with 4 other homes in Plymouth.
79% of rated homes here are Good or Outstanding (England: 82%).
Parkwood House is a 45-bed nursing home in Plymouth, run by Southern Healthcare (Wessex) Ltd. CQC registers it to look after older people, people with dementia, younger adults and people with a physical disability. Most homes in Plymouth are smaller: the median there is 24 beds.
The current CQC rating is Good, published in October 2026. Safe, effective, caring and responsive were also Good. CQC rated well-led as Requires improvement. Its previous rating, in November 2018, was Outstanding, so the home has slipped. Ratings in Plymouth are typically about 4 years old, which makes this one newer than most. CQC found some shortfalls in “involving people to manage risks”, one of 7 standards out of 33 scored below good.
Its kitchen was rated 5 for food hygiene in September 2025. That is true of 87% of homes in Plymouth. In Plymouth, 79% of rated care homes are Good or Outstanding (England 82%). It is one of 4 homes run by Southern Healthcare (Wessex) Ltd. 4 of those with a rating are Good or Outstanding. The nearest home with a higher rating is Wisteria House Stoke Limited (Outstanding), 0.1 km away.
