SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Primrose Care Home is an independent 22-bed residential care home in Houghton Le Spring, Sunderland, registered with CQC under its own name. It is registered to care for older people, people with dementia, younger adults, people with a physical disability, people with mental health needs and people with a sensory impairment.
In Sunderland, 93% of rated care homes are Good or Outstanding (England 82%). Its kitchen was rated 5 for food hygiene in March 2026. 96% of homes in Sunderland also score 5. Of the 6 closest rated homes, none is rated above it.
CQC rated it Good overall and in all five key questions in July 2022. That matches its previous rating, from August 2018.
