SafeAre people protected from abuse and avoidable harm?59%Requires improvement
See the breakdownHide the breakdown5 of 8 below good
Involving people to manage risksSome shortfalls
Learning cultureSome shortfalls
Medicines optimisationSome shortfalls
Safe environmentsSome shortfalls
Safe systems, pathways and transitionsSome shortfalls
Infection prevention and controlGood
Safe and effective staffingGood
SafeguardingGood
EffectiveDoes care achieve good outcomes and a good quality of life?63%Good
See the breakdownHide the breakdown3 of 6 below good
Assessing needsSome shortfalls
Delivering evidence-based care and treatmentSome shortfalls
Monitoring and improving outcomesSome shortfalls
Consent to care and treatmentGood
How staff, teams and services work togetherGood
Supporting people to live healthier livesGood
CaringAre staff kind, compassionate and respectful?60%Requires improvement
See the breakdownHide the breakdown3 of 5 below good
Responding to people's immediate needsSome shortfalls
Treating people as individualsSome shortfalls
Workforce wellbeing and enablementSome shortfalls
Independence, choice and controlGood
Kindness, compassion and dignityGood
ResponsiveAre services organised to meet people's needs?61%Requires improvement
See the breakdownHide the breakdown4 of 7 below good
Care provision, integration and continuitySome shortfalls
Equity in experiences and outcomesSome shortfalls
Listening to and involving peopleSome shortfalls
Person-centred careSome shortfalls
Equity in accessGood
Planning for the futureGood
Providing InformationGood
Well-ledIs the home well managed, with a culture of high-quality care?61%Requires improvement
See the breakdownHide the breakdown4 of 7 below good
Capable, compassionate and inclusive leadersSome shortfalls
Governance, management and sustainabilitySome shortfalls
Learning, improvement and innovationSome shortfalls
Shared direction and cultureSome shortfalls
Freedom to speak upGood
Partnerships and communitiesGood
Workforce equality, diversity and inclusionGood
Percentages are CQC scores from its newer way of assessing homes. ?
CQC scored 33 standards: 14 good, 19 below good. Use “See the breakdown” on each key question for its standards. ?
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
CQC's register shows no registered manager for this home. Every care home must have one. The home may be recruiting, or a new manager may be applying to CQC. ?
Primrose Hill Nursing Home is in the Requires improvement tier ?, with 19 other homes in Wolverhampton.
67% of rated homes here are Good or Outstanding (England: 82%).
An independent nursing home in Wolverhampton, Primrose Hill Nursing Home is run by an organisation of the same name. It has 50 beds. CQC registers it to look after older people, people with dementia, younger adults, people with a physical disability, people with mental health needs and people with a sensory impairment. Most homes in Wolverhampton are smaller: the median there is 25 beds.
There is no registered manager on CQC's register right now. In Wolverhampton, 67% of rated care homes are Good or Outstanding (England 82%). Food hygiene inspectors scored the kitchen 5 out of 5 in November 2025. 89% of homes in Wolverhampton also score 5. About 0.9 km away, Newcross Care Home is rated Good.
CQC's latest rating, from August 2026, is Requires improvement overall. It was Requires improvement for safe, caring, responsive and well-led as well. Effective was rated Good. That matches its previous rating, from November 2023. The typical rating in Wolverhampton is about 2 years old, so this one is fairly recent. 19 of its 33 scored standards were below good, including “responding to people's immediate needs”.
