SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
How it compares in Bournemouth, Christchurch and Poole
Primrose Lodge Southbourne is in the Good tier ?, with 102 other homes in Bournemouth, Christchurch and Poole.
96% of rated homes here are Good or Outstanding (England: 82%).
It is one of 2 homes run by Primula Care Limited. 2 of those with a rating are Good or Outstanding. About 0.5 km away, Aucklands Care is rated Outstanding. In Bournemouth, Christchurch and Poole, 96% of rated care homes are Good or Outstanding (England 82%). Food hygiene inspectors scored the kitchen 5 out of 5 in May 2025. 94% of homes in Bournemouth, Christchurch and Poole also score 5.
In July 2023, CQC gave it Good overall, and Good for each of the five key questions too. It was also rated Good at the inspection before, in August 2018.
