SafeAre people protected from abuse and avoidable harm?Requires improvement
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Requires improvement
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
CQC's register shows no registered manager for this home. Every care home must have one. The home may be recruiting, or a new manager may be applying to CQC. ?
Priory Highfields is in the Requires improvement tier ?, with 49 other homes in Staffordshire.
78% of rated homes here are Good or Outstanding (England: 82%).
Priory Highfields is a 8-bed residential care home in Burntwood, Staffordshire, run by Parkcare Homes (No.2) Limited. Its CQC registration covers younger adults, people with a learning disability or autism and people with a sensory impairment. It is a small home for Staffordshire, where the median is 28 beds.
The current CQC rating is Requires improvement, published in November 2023. Safe and well-led were also Requires improvement. For effective, caring and responsive, the rating was Good. Its previous rating, in January 2020, was Good, so the home has slipped. The typical rating in Staffordshire is about 5 years old, so this one is fairly recent.
In Staffordshire, 78% of rated care homes are Good or Outstanding (England 82%). The kitchen has a food hygiene rating of 5 (very good), from February 2024. That is true of 85% of homes in Staffordshire. CQC's register shows no registered manager at the moment. Parkcare Homes (No.2) Limited runs 88 care homes, and 75 of the 87 rated are Good or Outstanding. The nearest home with a higher rating is Chasewater Mews (Good), 0.5 km away.
