Nursing home · East Sussex

Queen Alexandra Cottage Homes

Care Wing, 557 Seaside, Eastbourne, BN23 6NE

Good Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Requires improvement Rated 2 years ago No registered manager

CQC rating

Good
Published 22 April 2024 Rated 2 years ago ?
  • SafeAre people protected from abuse and avoidable harm?75%Good
    See the breakdownHide the breakdownAll 8 good
    • Infection prevention and controlGood
    • Involving people to manage risksGood
    • Learning cultureGood
    • Medicines optimisationGood
    • Safe and effective staffingGood
    • Safe environmentsGood
    • Safe systems, pathways and transitionsGood
    • SafeguardingGood
  • EffectiveDoes care achieve good outcomes and a good quality of life?75%Good
    See the breakdownHide the breakdownAll 6 good
    • Assessing needsGood
    • Consent to care and treatmentGood
    • Delivering evidence-based care and treatmentGood
    • How staff, teams and services work togetherGood
    • Monitoring and improving outcomesGood
    • Supporting people to live healthier livesGood
  • CaringAre staff kind, compassionate and respectful?70%Good
    See the breakdownHide the breakdown1 of 5 below good
    • Workforce wellbeing and enablementSome shortfalls
    • Independence, choice and controlGood
    • Kindness, compassion and dignityGood
    • Responding to people's immediate needsGood
    • Treating people as individualsGood
  • ResponsiveAre services organised to meet people's needs?75%Good
    See the breakdownHide the breakdownAll 7 good
    • Care provision, integration and continuityGood
    • Equity in accessGood
    • Equity in experiences and outcomesGood
    • Listening to and involving peopleGood
    • Person-centred careGood
    • Planning for the futureGood
    • Providing InformationGood
  • Well-ledIs the home well managed, with a culture of high-quality care?50%Requires improvement
    See the breakdownHide the breakdown7 of 7 below good
    • Capable, compassionate and inclusive leadersSome shortfalls
    • Freedom to speak upSome shortfalls
    • Governance, management and sustainabilitySome shortfalls
    • Learning, improvement and innovationSome shortfalls
    • Partnerships and communitiesSome shortfalls
    • Shared direction and cultureSome shortfalls
    • Workforce equality, diversity and inclusionSome shortfalls

Percentages are CQC scores from its newer way of assessing homes. ?

CQC scored 33 standards: 25 good, 8 below good. Use “See the breakdown” on each key question for its standards. ?

CQC's register shows no registered manager for this home. Every care home must have one. The home may be recruiting, or a new manager may be applying to CQC. ?

Earlier ratings ?

  • February 2021Inspected, no new rating
  • June 2018GoodSECRW
  • January 2016GoodSECRW

Read the full report on the CQC website ↗

How it compares in East Sussex

Queen Alexandra Cottage Homes is in the Good, with an area to improve tier ?, with 47 other homes in East Sussex. 85% of rated homes here are Good or Outstanding (England: 82%).

  • Outstanding 5 (2%)
  • Good, with Outstanding areas 10 (4%)
  • Good 168 (60%)
  • Good, with an area to improve 48 (17%)
  • Requires improvement 42 (15%)
  • Not yet rated 8 (3%)

See all 281 care homes in East Sussex →

Care homes nearby

  • Ashley Gardens
    Eastbourne, East Sussex · BN22 8RA · Residential care home · 47 beds0.9 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 1 year ago
  • Mortain Place Care Home
    Eastbourne, East Sussex · BN23 6JF · Nursing home · 80 beds1.2 km
    Requires improvement S: Requires improvementE: GoodC: GoodR: GoodW: Requires improvement Rated 3 years ago
  • Jemini Response Limited - 41 Jerome Close
    Eastbourne, East Sussex · BN23 7QY · Residential care home · 4 beds1.6 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 6 years ago
  • Jemini Response Limited - 17 Jerome Close
    Eastbourne, East Sussex · BN23 7QY · Residential care home · 3 beds1.6 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 6 years ago
  • Maris View
    Eastbourne, East Sussex · BN23 6DW · Residential care home · 66 beds1.9 km
    Not yet rated S: not ratedE: not ratedC: not ratedR: not ratedW: not rated
  • Autism & Aspergers Support Ltd
    Eastbourne, East Sussex · BN22 7BL · Residential care home · 4 beds2.0 km
    Outstanding S: GoodE: GoodC: OutstandingR: OutstandingW: Good Rated 2 years ago

More care homes near BN23 6NE →

What the data says about Queen Alexandra Cottage Homes

An independent nursing home in Eastbourne, East Sussex, Queen Alexandra Cottage Homes is run by an organisation of the same name. It has 28 beds. CQC registers it to look after older people, people with a physical disability and people with a sensory impairment.

CQC's latest rating, from April 2024, is Good overall. It was Good for safe, effective, caring and responsive as well. For well-led, the rating was Requires improvement. That matches its previous rating, from June 2018. Of the 33 standards CQC scored, 8 fell below good. The lowest was “workforce wellbeing and enablement” (some shortfalls).

CQC's register shows no registered manager at the moment. Its kitchen was rated 5 for food hygiene in September 2026. That is true of 90% of homes in East Sussex. In East Sussex, 85% of rated care homes are Good or Outstanding (England 82%). The nearest home with a higher rating is Autism & Aspergers Support Ltd (Outstanding), 2.0 km away.